Zoho Desk is the award-winning, context-aware help desk software along with multichannel capabilities. Zoho Desk packs advanced multi-stakeholder process management, embeddable self-service, a powerful AI assistant, and brings together all the tools and context your teams need to deliver great customer service.
Categories |
|
---|---|
Website | locust.io |
Pricing URL | - |
Details $ | |
Platforms |
Categories |
|
---|---|
Website | zoho.com |
Pricing URL | Official Zoho Desk Pricing |
Details $ | freemium $12.0 / Annually ($12 USD/monthly on Annual Subscription.) |
Platforms |
No features have been listed yet.
What I like the most is that it really is very intuitive and easy to use. It helps to control the tracking of every ticket in a easy way. Also one can import its customers without any problem. It has many other tools that can be useful regardless the item which company is using on day to day basis. It can start a live chat with the user and can go straight creating a ticket from this internment. Ticket tracking and escalation matrix enables company to track and manages customer complaints on time.
Previous to using Zoho, we were managing all our CS in our email inbox. Items were getting lost or forgotten about and it was driving me crazy. Zoho has an excellent suite of products and this one is no exception! Easy to use (the basics at least). And, it's very inexpensive.
Previous to using Zoho, we were managing all our CS in our email inbox. We used Zoho Desk when starting out when we needed a way to manage customer support outside of email. Zoho Desk is a basic customer support software - great that there is a free version for starting out.
Based on our record, locust seems to be a lot more popular than Zoho Desk. While we know about 55 links to locust, we've tracked only 1 mention of Zoho Desk. We are tracking product recommendations and mentions on various public social media platforms and blogs. They can help you identify which product is more popular and what people think of it.
Finally, let's compare the response time of the requests. For that, we will use Locust , an open source load testing tool. The tests will run for 5 minutes, and will increase 4 requests per second every second until they reach 1000 requests per second. - Source: dev.to / about 1 month ago
Locust: Another open-source tool, Locust is particularly flexible due to its support for Python scripts. It can conduct load tests across multiple machines, making it possible to simulate millions of users simultaneously. An exceptional feature of Locust is its web-based UI, which allows real-time tracking of performance metrics during test execution. - Source: dev.to / about 1 month ago
Locust is a perfect tool to use on such occasion:. - Source: dev.to / about 2 months ago
So, in theory, we can handle 300 requests per minute on a single server which was the assumption we started with. After this, I decided to play with this configuration and see what we could achieve. But, to go ahead I need a system to measure the metrics of our load testing. So I quickly set up Locust on my system. Locust is an open-source easy to setup load-testing framework. - Source: dev.to / about 2 months ago
The OpenTelemetry Demo is composed of microservices written in different programming languages that talk to each other over gRPC and HTTP; and a load generator which uses Locust to fake user traffic. - Source: dev.to / 5 months ago
Desk — Customer Support management with 3 agents and private knowledge base, email tickets. Integrates with Assist for 1 remote technician & 5 unattended computers. - Source: dev.to / over 2 years ago
Apache JMeter - Apache JMeter™.
Freshdesk - Freshdesk is a cloud-based customer support software that lets you support customers through traditional channels like phone and email, social channels like Facebook and Twitter, and your own branded community
Loader.io - Loader.io is a simple cloud-based load testing service
Zendesk - Zendesk is a beautiful, lightweight help-desk solution.
gatling.io - Gatling is an open-source load testing framework based on Scala, Akka and Netty
LiveAgent - LiveAgent is a fully-featured web-based live chat and help desk software. It harnesses the power of a universal inbox, real-time live chat, built-in call center, and a robust customer service portal. Start your free 1 month trial today!