LiveAgent
Freshdesk
Zendesk
Intercom
HelpScout
Zoho Desk
Salesforce Service Cloud
LiveChat
LAUREN
OvationCXM
Geekatoo
LiveAgent is a fully-featured omnichannel help desk software that offers an all-in-one help desk solution for businesses of all sizes and types. LiveAgent's core strength is the ability to integrate multiple communication channels such as email, live chat, phone support, social media but also rarely integrated channels like Instagram and Viber.
LiveAgent boasts the fastest live chat widget on the market and over 179+ additional features, including ticketing, automation, tags, a customer portal and more. LiveAgent's pricing plans are smart - they enable you to pay for only what you use. Save money and time with LiveAgent.
LiveAgent is used by over 15,000 businesses worldwide including Forbes, Yamaha, eSky and Huawei. It has served over 150M end-users worldwide. Join them in providing world-class customer service. Start your free 14-day trial now, no contracts or credit card required.
LiveAgent details| Categories | |
|---|---|
| Website | liveagent.com |
| Pricing URL | Official LiveAgent Pricing |
| Details $ | freemium $15.0 / Monthly (Ticket) |
| Platforms |
| Email notifications | Yes |
|---|---|
| Email Templates | yes |
| Emailing | YES |
| Ticket management | YES |
| Live Chat Support | Yes |
| Live Chat & In-App-Messaging | Yes |
| Call Forward | Yes |
| Call Transfer | Yes |
| Call Analytics and Reporting | Yes |
| Attachment viewer | Yes |
| Spam filter | Yes |
| Reports | Yes |
| Reporting | Yes |
| Reports & analytics | Yes |
| Knowledge Base | Yes |
| Knowledge Management | Yes |
| Customer Service | yes |
| Customer Support | Yes |
| Customer Feedback Widget | Yes |
| Customer Management | YES |
| Mobile Apps | Yes |
| Help desk & requests management | Yes |
| White Labeling | YES |
| Chat | Yes |
| Chat Support | Yes |
| Gamification | YES |
| Social Media Integrations | Yes |
| Time Tracking | Yes |
| Email Management | Yes |
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