Software Alternatives & Reviews

LiveAgent VS BlueCrew

Compare LiveAgent VS BlueCrew and see what are their differences

LiveAgent logo LiveAgent

LiveAgent is a fully-featured web-based live chat and help desk software. It harnesses the power of a universal inbox, real-time live chat, built-in call center, and a robust customer service portal. Start your free 1 month trial today!

BlueCrew logo BlueCrew

On demand workers at the click of a button
  • LiveAgent Landing page
    Landing page //
    2023-10-12

LiveAgent is a fully-featured omnichannel help desk software that offers an all-in-one help desk solution for businesses of all sizes and types. LiveAgent's core strength is the ability to integrate multiple communication channels such as email, live chat, phone support, social media but also rarely integrated channels like WhatsApp, Instagram and Viber.

LiveAgent boasts the fastest live chat widget on the market and over 180+ additional features, including ticketing, automation, tags, a customer portal and more. LiveAgent's pricing plans are smart - they enable you to pay for only what you use. Save money and time with LiveAgent.

LiveAgent is used by over 15,000 businesses worldwide including Forbes, Yamaha, eSky and Huawei. It has served over 150M end-users worldwide. Join them in providing world-class customer service. Start your free 30-day trial now, no contracts or credit card required.

  • BlueCrew Landing page
    Landing page //
    2023-03-15

LiveAgent features and specs

  • Ticket management: Yes
  • Live Chat & In-App-Messaging: Yes
  • Email notifications: Yes
  • Email Templates: Yes
  • Emailing: Yes
  • Live Chat Support: Yes
  • Call Forward: Yes
  • Call Transfer: Yes
  • Call Analytics and Reporting: Yes
  • Attachment viewer: Yes
  • Spam filter: Yes
  • Help desk & requests management: Yes
  • Reports: Yes
  • Reporting: Yes
  • Reports & analytics: Yes
  • Knowledge Base: Yes
  • Knowledge Management: Yes
  • Customer Service: Yes
  • Customer Support: Yes
  • Customer Feedback Widget: Yes
  • Customer Management: Yes
  • Mobile Apps: Yes
  • White Labeling: Yes
  • Chat: Yes
  • Chat Support: Yes
  • Gamification: Yes
  • Social Media Integrations: Yes
  • Time Tracking: Yes
  • Email Management: Yes
  • IVR: Yes

BlueCrew features and specs

No features have been listed yet.

LiveAgent videos

LiveAgent Review - Unitied Inbox, Ticket Desk, Phone System, Live Chat, Video Chat & More

More videos:

  • Tutorial - LiveAgent Review & Tutorial (Including Twilio Setup) [AppSumo 2019]
  • Review - LiveAgent Review on AppSumo
  • Demo - Product Tour

BlueCrew videos

Now Hiring: BlueCrew

More videos:

Category Popularity

0-100% (relative to LiveAgent and BlueCrew)
Customer Support
100 100%
0% 0
Home Services
0 0%
100% 100
Help Desk
100 100%
0% 0
Work Marketplace
0 0%
100% 100

Questions and Answers

As answered by people managing LiveAgent and BlueCrew.

What makes your product unique?

LiveAgent's answer

LiveAgent stands out with its ultra-fast performance, robust ticketing system, and user-friendly interface. It is a scalable solution equipped with over 180+ features and 200+ integrations, capable of growing as your customer service needs expand.

Why should a person choose your product over its competitors?

LiveAgent's answer

LiveAgent offers 24/7 availability, an exceptional 20-second average response time, and extraordinary usability. Suitable for any type of business, its unbeatable value for money makes it a top choice for reliable and efficient customer service.

How would you describe your primary audience?

LiveAgent's answer

Our primary audience consists of businesses of all sizes seeking to enhance their customer service experience. This includes startups, SMEs, and large corporations across various industries.

What's the story behind your product?

LiveAgent's answer

Born out of the need for better customer interactions, LiveAgent was founded in 2004. Driven by the philosophy 'to treat customers as people, not tickets,' we've grown into a leading customer service solution.

Which are the primary technologies used for building your product?

LiveAgent's answer

As a cloud-based solution, LiveAgent employs cutting-edge technologies to ensure a fast, secure, and reliable customer service platform. Our intricate infrastructure guarantees optimal functionality and high performance at all times.

Who are some of the biggest customers of your product?

LiveAgent's answer

Renowned brands like Huawei, Yamaha, BMW, and Oxford University are proud users of LiveAgent, trusting us for world-class customer service.

User comments

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Reviews

These are some of the external sources and on-site user reviews we've used to compare LiveAgent and BlueCrew

LiveAgent Reviews

  1. Great Helpdesk solution

    Helped us to manage customer communications from one place. Easy to use and learn.

    🏁 Competitors: Zendesk, Freshdesk
    👍 Pros:    Easy to use|Easy integration|Automation and custom functions
    👎 Cons:    Nothing, so far

The 19 Best Call Center Software (& Features You Need) in 2022
LiveAgent's call center solution is built directly into their multi-channel help desk, so you can help customers over any channel you choose. One of the only tools on the list not to charge a per-minute usage fee, LiveAgent can be a cost-effective solution for small and medium-sized businesses that rely on phone support.
10 Best Call Center Software (December 2022)
LiveAgent offers a free forever plan, which makes it an ideal choice for solopreneurs who want to provide support on a budget. As with most free plans, LiveAgent’s free option is limited, but you do get most omnichannel support for your call center, including voice, email, live chat, contact forms and a customer portal.
Source: www.forbes.com
Best Customer Service Software
For example, are you looking for customer service software specifically for live chat? LiveAgent will be a top choice for you. If you want a solution for your field service agents, use Salesforce Service Cloud. There are even tools for customer service, sales, and marketing CRM built into single product bundles.
Best Call Center Software: The Complete List (2020 Update)
LiveAgent is a call center software built into your help desk. It connects with your VoIP provider, lets you receive calls from your website, allows for unlimited internal calls, and helps you connect with customers via outbound call or a follow-up call.
Top 10 Alternatives to Zendesk: Analysis of Leading Help Desk Software Solutions
LiveAgent is a simple but powerful helpdesk focusing on live chat, email support, and social media integration. But don’t be fooled by its positioning as a powerful chat tool; it features a comprehensive set of helpdesk tools, including ticket management, reporting, and gamification. LiveChat features are scalable to meet the needs of businesses of any size. The app can...

BlueCrew Reviews

We have no reviews of BlueCrew yet.
Be the first one to post

Social recommendations and mentions

Based on our record, BlueCrew seems to be more popular. It has been mentiond 7 times since March 2021. We are tracking product recommendations and mentions on various public social media platforms and blogs. They can help you identify which product is more popular and what people think of it.

LiveAgent mentions (0)

We have not tracked any mentions of LiveAgent yet. Tracking of LiveAgent recommendations started around Mar 2021.

BlueCrew mentions (7)

  • Seeking public comment on updated/reformatted forum comprehensive guide
    Quick signup for jobs can be found at bluecrewjobs.com, instawork.com, and coolworks.com (national park jobs with some listings having housing as a benefit). Storage facilities sometimes have an on-site apartment/room for an employee or manager. Getting a job at such an employer may be an option. Some large temp agencies are People Ready, Labor Ready, Adecco, and Labor Finders. Other temp agency names can be... Source: about 1 year ago
  • Comprehensive and systematic resource guide for surviving and getting out of homelessness
    Eviction prevention might get you some help for one or two months. Next, look at temp agencies for a job. Quick signup for jobs can be found at bluecrewjobs.com, instawork.com, and coolworks.com (national park jobs with some listings having housing as a benefit). Some large temp agencies are People Ready (peopleready.com), Labor Ready (laborready.com), Adecco (adeccousa.com), and Labor Finders (laborfinders.com).... Source: over 1 year ago
  • I [M26] will be homeless in 3 weeks. What can I do to prepare?
    Eviction prevention might be able to get you some help for one month or two on average so you have a little bit time to plan your next action. Next, look at temp agencies for a job. The jobs may be short in duration, but it may be enough to cover rent. Quick signup for jobs can be found at bluecrewjobs.com, instawork.com, and coolworks.com (national park jobs with some listings having housing as a perk benefit).... Source: almost 2 years ago
  • Nearing a dangerous point, need ways to make any income asap
    Bluecrewjobs.com, instawork.com, coolworks.com (national park job with some listings including housing as a perk). Nice tip is that you work national park jobs in the warmer months and then get employed for the winter season at ski resorts. Source: almost 2 years ago
  • 22f Feeling Lost and Alone
    Quick hiring of different jobs can be found at bluecrewjobs.com or instawork.com. Source: almost 2 years ago
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What are some alternatives?

When comparing LiveAgent and BlueCrew, you can also consider the following products

Freshdesk - Freshdesk is a cloud-based customer support software that lets you support customers through traditional channels like phone and email, social channels like Facebook and Twitter, and your own branded community

Instawork - Find great restaurant jobs for free.

Zendesk - Zendesk is a beautiful, lightweight help-desk solution.

Wonolo - Work. Now. Locally. Making on-demand staffing simple.

Intercom - Intercom is a customer relationship management and messaging tool for web businesses. Build relationships with users to create loyal customers.

Kriya AI - Your Instant Workforce