Software Alternatives & Reviews

LimeCall VS CloudTalk

Compare LimeCall VS CloudTalk and see what are their differences

LimeCall logo LimeCall

The smartest way to generate and convert inbound leads instantly into qualified sales meetings and sales calls with Click-to-Call, Call Tracking, Voice Automation, and Call Scheduling.

CloudTalk logo CloudTalk

Work locally, grow globally
  • LimeCall Landing page
    Landing page //
    2023-08-26

Live calls will speed up your customer service and positively impact your sales. Use Live Callback within 28 seconds to assist your visitors exactly when they need it. This means more purchases and a higher average order value.

Customer retention is a key factor for the growth of any business. Click to call and callback does the following for you: Presents the human face behind your website Allows the customers to contact you on their terms and at their convenience, without any delay Provides informed service by agents who were preemptively briefed with caller information

Our features include the pre-built templates for: 1. Capture lead analytics 2. Protect customer privacy 3. Alerts & notifications 4. Personalized IVR 5. Personalized follow-ups 6. Lead Generation 7. Call recording 8. Call center & Inside sales team integration 9. Automated calls/SMS 10. Call Routing

Limecall Advantage: 1. High-level security 2. 24/7 Customer support & maintenance 3. 99.9% uptime 4. Call back within 28 seconds 5. Free International calls 7. Basic widget customization 8. Free performance report

Our Use Cases include: 1. Automotive 2. Real Estate 3. Travel 4. Software, IT & Technology 5. Finance & Insurance 6. Travel, Tourism & Aviation 7. SaaS 8. E-Commerce & Retail

  • CloudTalk Landing page
    Landing page //
    2021-10-05

CloudTalk is a contact center management solution that enables businesses to streamline communications with teams and customers using virtual call systems. It allows executives to manage inbound/outbound calls, extract interaction history from various sources and provide personalized support to clients. All you have to do is connect to the internet and CloudTalk will take care of everything else. The advantage of cloud software is also the ability to fully scale and adapt to customer needs.

CloudTalk provides a number of advanced features such as automated call distribution, call forwarding, interactive voice response, custom reporting, international numbers and much more. One of the biggest benefits are the integrations with globally used systems (eg HubSpot, Zendesk, Salesforce, Intercom, Freshdesk ...) where companies have all the data in one place and always up to date.

LimeCall

Categories
  • Lead Generation
  • Call Tracking And Analytics
  • Call Management
  • Sales Tools
  • Lead Scoring
  • Call Center Services
  • Lead Conversion
Website limecall.com
Pricing URL Official LimeCall Pricing
Details $freemium
Platforms
Browser
Release Date-

CloudTalk

Categories
  • Communication
  • Enterprise Communication
  • Call Center Software
  • Phone System
Website cloudtalk.io
Pricing URL Official CloudTalk Pricing
Details $paid Free Trial $25.0 / Monthly
Platforms
Windows Mac OSX Browser iOS Android Linux
Release Date2018-03-01

LimeCall features and specs

  • SMS notifications: Yes
  • Email notifications: Get notified
  • Desktop Notification: Yes
  • Export to CSV: You can export profile statistics and contact data to CSV
  • Lead Generation: Power search with smart scoring to identify the best matches
  • Advanced reports and statistics: Yes
  • Personalize your app: Customize your app the way you want
  • Widget Personalization: Yes
  • Caller ID: Yes
  • Caller Forms: Yes
  • Calendars: Scheduled calls, Leave message, Call recording, SMS follow-up, Retrying failed calls, Callback from dashboard
  • Security: User permissions, Country blocking, IP blocking, Blacklist number
  • Integrations: Wordpress, Zapier, Hubspot, Google Tag Manager, Slack, Zendesk, Freshdesk, Intercom, Rest & JS API, Dedicated integrations

CloudTalk features and specs

  • Call Recording: Yes
  • International Numbers: Yes
  • Automated Call Distribution: Yes
  • Interactive Voice Response: Yes
  • Call Forwarding: Yes
  • Click to Call: Yes

LimeCall videos

No LimeCall videos yet. You could help us improve this page by suggesting one.

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CloudTalk videos

CloudTalk - video review & short demo

More videos:

  • Review - Getting Started with CloudTalk - Phone System Overview
  • Review - LiveAgent + CloudTalk - Integration Overview
  • Review - How CloudTalk helped Boataround grow from a start-up to a world leader
  • Demo - We are Launching Our Remastered CloudTalk Go Application

Category Popularity

0-100% (relative to LimeCall and CloudTalk)
CRM
100 100%
0% 0
Communication
5 5%
95% 95
Lead Generation
100 100%
0% 0
Enterprise Communication
0 0%
100% 100

User comments

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Reviews

These are some of the external sources and on-site user reviews we've used to compare LimeCall and CloudTalk

LimeCall Reviews

  1. The Best behavior Triggering Towards Visitors Additional Use of AI Engines

    Limecall services analyze the behavior of the services. Point up at the right moments while it is needed. It will show the customized score of the services towards the systems. Service provides you full access to the dashboards, lead history, team performance, and call recordings. All of the properties are shown in easy to access. It can easily integrate with the other SaaS Services like Slack and Google Analytics.

    🏁 Competitors: LeadMaster
    👍 Pros:    Lead generation|B2b leads|Lead qualification
    👎 Cons:    None

CloudTalk Reviews

The 19 Best Call Center Software (& Features You Need) in 2022
CloudTalk is an innovative call center software that provides users with various unique tools. For example, its custom queue feature allows support teams to dictate where incoming calls will be distributed. With CloudTalk, inbound calls are routed to agents best suited to solve the customer's issue. This eliminates call transfers, which can add friction to the customer...
The Top 9 Aircall Alternatives: How Do They Compare?
CloudTalk is a contact center management solution that enables businesses to streamline communications with teams and customers using virtual call systems.
Source: aircall.io
Top 7 Aircall Alternatives & Competitors, Ranked [2022] | Dialpad
In terms of integrations, Cloudtalk is also pretty comparable to Aircall, and like Dialpad, both have open APIs, so if for whatever reason you don’t like Aircall, Cloudtalk could be a good alternative.
Source: www.dialpad.com
7 Best Cloud PBX Solution for Small to Medium Business
CloudTalk is a consolidated cloud-based phone system with an integrated call center platform. It’s built to work with modern business tools, helpdesk, and eCommerce stores, which helps to streamline client-to-business communication. The most popular monthly plan starts at $20 and can be upgraded depending on your needs.
Source: geekflare.com
Top successful VoIP business phone system providers in the market
CloudTalk is an online VoIP business phone system mainly built for startups and enterprises. It uses state of the art VoIP technology in order to deliver the advanced call center management and call routing. However, the platform comes up with some of the detailed statistics for better performance monitoring. In the pricing part, CloudTalk offers plans that are bundled...
Source: talkroute.com

What are some alternatives?

When comparing LimeCall and CloudTalk, you can also consider the following products

Callpage - Turn website visitors into sales calls. Use CallPage and provide immediate free phone callback to your leads in 28 seconds.

Aircall - Aircall is a call center software of a new generation designed for fast growing companies. Setup instantly and integrates to your CRMs

LiveCall - LiveCall is a callback software that enables users to talk by voice with people who are currently visiting a website in 25 seconds.

Dialpad - Switch is a cloud-based phone system built for Google Apps users.

Novocall - Novocall converts web visitors into sales calls in seconds.

RingCentral - RingCentral is the leading provider of cloud-based communications and collaboration solutions for small business and enterprise companies