Zoho CRM empowers small to large-sized organizations with a complete customer relationship lifecycle management solution for managing organization-wide Sales, Marketing, Customer Support & Service and Inventory Management in a single business system. Zoho has over 40 in-built app integrations and 500+ third-party extensions to choose from. More than 60 million users worldwide trust Zoho.
|Sales Force Automation||Lead, Deal and Contact Management; Workflow Automation|
|Process Management||Sales Process Builder; Processing Rules|
|Omnichannel||Email; Telephony; Social; Customer Portals|
|Analytics and Reporting||Reports; Analytical Components; Capabilities|
|Sales Enablement||Quotes and Finance; Partner Portals; Calendar; G Suite and Office 365|
|Performance Management||Forecasting; Currencies; Territory Management; Gamification|
|Predictive Intelligence||Lead and Deal Prediction; Macro Suggestions; Zia Voice|
|Customization||Layouts; Custom Components; Views and Filters; Global Selling|
|Marketing Automation||Customer Segmentation; Lead Nurturing; Google Ad Integrations; Event Management|
|Security||Roles, Profiles, Teams; Data Security; Compliance|
|Developer Platform||REST API; Widgets; Web and Mobile SDK; Functions|
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Zoho CRM empowers SMBs & enterprises with a 360º customer relationship lifecycle management solution. Key features include contact management, sales funnels, pipeline management, workflow automation, AI-powered conversational assistant, task management, managing marketing campaigns, sales forecasting, customer support & service, inventory management, reporting & analytics, and seamlessly integrating with 500+ popular business apps in a single business system.
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