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Ivanti Service Manager VS NICE inContact

Compare Ivanti Service Manager VS NICE inContact and see what are their differences

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Ivanti Service Manager logo Ivanti Service Manager

Ivanti Service Manager is the most affordable, flexible, and complete cloud-optimized ITSM solution available.

NICE inContact logo NICE inContact

Get the DMG Consulting report reprint on cloud contact centers.
  • Ivanti Service Manager Landing page
    Landing page //
    2023-06-25
  • NICE inContact Landing page
    Landing page //
    2023-10-04

Ivanti Service Manager

Categories
  • Communication
  • VoIP
  • Project Management
  • DevOps Tools
Website ivanti.com
Edit details

NICE inContact

Categories
  • Communication
  • Customer Support
  • Enterprise Communication
  • Customer Communication Management
Website niceincontact.com
Edit details

Ivanti Service Manager videos

+ Add

Ivanti Service Manager: Self Service III - Knowledgebase

NICE inContact videos

+ Add

NICE inContact CXone Quality Management Pro Improves the Customer Experience

More videos:

  • Demo - NICE inContact Demo - Virtual Call Center, VOIP Contact Center Software
  • Review - NICE inContact CXone for IT Leaders

Category Popularity

0-100% (relative to Ivanti Service Manager and NICE inContact)

Ivanti Service Manager

NICE inContact

Help Desk
100 100%
Help Desk
0% 0
Communication
0 0%
Communication
100% 100
Service Desk
100 100%
Service Desk
0% 0
Enterprise Communication
0 0%
Enterprise Communication
100% 100

User comments

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Reviews

These are some of the external sources and on-site user reviews we've used to compare Ivanti Service Manager and NICE inContact

Ivanti Service Manager Reviews

We have no reviews of Ivanti Service Manager yet.
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NICE inContact Reviews

Top 7 Aircall Alternatives & Competitors, Ranked [2022] | Dialpad
Nice inContact is another cloud-based contact center that lets businesses manage communication channels like chat, social media, and voice. And they’re actually what RingCentral is using to provide their “unified communications” platform. (Essentially, RingCentral has an agreement with NICE to resell / whitelabel their product alongside their own phone system and messaging...
Source: www.dialpad.com
Best Call Center Software: The Complete List (2020 Update)
NICE inContact is another cloud-based call center software that helps improve customer service with their universal routing queue, top-of-the-line workforce optimization suite, personal connection dialer, and automation tools.
Source: biz30.timedoctor.com

What are some alternatives?

When comparing Ivanti Service Manager and NICE inContact, you can also consider the following products

ShoreTel - Cloud phone system & contact center software & services

Genesys Cloud - As the foundation of great customer experience, the Genesys PureCloud contact center platform empowers your business to provide excellent service across the entire customer journey.

SolarWinds Service Desk - An IT service management (ITSM) solution that understands what it takes to successfully manage your employee services. Try Solarwinds Service Desk for free!

Five9 - Five9 provides cloud-based call center software for sales, marketing and support.

CorvisaOne - CorvisaOne is another cloud-based communications suite that is specially designed for companies that need features for managing inbound or outbound call centres.

Genesys PureConnect - The Genesys PureConnect platform is an all-in-one customer experience solution that’s easy to use, flexible and customizable to your business needs.

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