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Kustomer VS Decibel Insight

Compare Kustomer VS Decibel Insight and see what are their differences

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Embedded Analytics built exclusively for SaaS applications. featured
Contents:
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  2. » Videos
  3. » Reviews
  4. » Alternatives

Kustomer logo Kustomer

Kustomer is the first intelligent CRM for customer experience that enables you to know everything about every customer.

Decibel Insight logo Decibel Insight

Powerful Visual Web Analytics
  • Kustomer Landing page
    Landing page //
    2023-09-22
  • Decibel Insight Landing page
    Landing page //
    2023-10-11

Introducing the most advanced, innovative and complete heatmapping tools in the world, Decibel Insight is designed to help businesses of all types and sizes generate better results from their websites. Unlike traditional analytics, which use statistics and charts to monitor how a website has performed, Decibel Insight’s powerful tools provide visual intelligence and guidance on how to improve it.

In just a few clicks, Decibel Insight’s patent protected technology identifies the content that works best, where to position it and how to optimise the user experience for desktop and mobile to maximise conversion.

Applicable to B2B and B2C websites and delivered as SaaS, its intuitive interface makes it accessible to novice and seasoned marketers and analysts. Decibel Insight is priced according to your sites' traffic and the features that you require - starting at £0 per month. There are no set up charges, users subscribe online, and integration is straightforward with full support.

Kustomer videos

+ Add

What is Kustomer?

More videos:

  • Review - Get True Omnichannel Customer Service with Kustomer
  • Review - Customer Success QBRs (Quarterly Business Reviews) Best Practices | Chad Horenfeldt - Kustomer

Decibel Insight videos

+ Add

Adobe Think Tank - Ben Harris, CEO, Decibel Insight

Category Popularity

0-100% (relative to Kustomer and Decibel Insight)

Kustomer

Decibel Insight

Help Desk
100 100%
Help Desk
0% 0
Web Analytics
28 28%
Web Analytics
72% 72
Analytics
34 34%
Analytics
66% 66
Heatmaps
0 0%
Heatmaps
100% 100

User comments

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Reviews

These are some of the external sources and on-site user reviews we've used to compare Kustomer and Decibel Insight

Kustomer Reviews

We have no reviews of Kustomer yet.
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Decibel Insight Reviews

8 Awesome Web Usability Testing Apps for your Startup
Decibel Insight: Decibel Insight offers a free plan that allows upto 5,000 pageviews and 7 days video retention. Its not a Trial account, the account will be free for life.
Source: techbloke.com

What are some alternatives?

When comparing Kustomer and Decibel Insight, you can also consider the following products

Sitecore - Sitecore A/S has produced the Sitecore content management system since 1999.

Smartlook - Qualitative analytics for websites and mobile apps Start understanding the 'whys' of your users' behaviors with clear, visual insights. With session recordings and event tracking, you get the complete picture.

Salesforce Service Cloud - Service Cloud integrates customer service with social networks and provides a self-service customer portal and knowledge base system.

Hotjar - The #1 Leader in Heatmaps, Recordings, Surveys & More. Sign up for a 15-day free trial and start learning from real user behavior today!

Intercom - Intercom is a customer relationship management and messaging tool for web businesses. Build relationships with users to create loyal customers.

Google Analytics - Improve your website to increase conversions, improve the user experience, and make more money using Google Analytics. Measure, understand and quantify engagement on your site with customized and in-depth reports.

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