Software Alternatives & Reviews

KOOKOO VS Amazon Connect

Compare KOOKOO VS Amazon Connect and see what are their differences

KOOKOO logo KOOKOO

All in one solution for calls, IVR, live chat, customer management & more.

Amazon Connect logo Amazon Connect

A self-service, cloud-based call center 📞
  • KOOKOO Landing page
    Landing page //
    2019-02-01
  • Amazon Connect Landing page
    Landing page //
    2021-11-02

KOOKOO

Categories
  • Communication
  • Call Center Software
  • Enterprise Communication
  • VoIP
Website getkookoo.com
Details $-

Amazon Connect

Categories
  • Communication
  • Enterprise Communication
  • Cloud Business Telephony
  • Call Center Software
Website aws.amazon.com
Details $

KOOKOO videos

KooKoo Birds Krack Up Cars Toy Unboxing and Review

More videos:

  • Review - Kookoo Birds Toy Overview & Review plus Blind Pack Opening
  • Review - KooKoo Birds App Review [For Ashens]

Amazon Connect videos

Get Started in Minutes with Amazon Connect in Your Contact Center - AWS Online Tech Talks

More videos:

  • Review - Amazon Connect Webinar - Create an Exceptional Contact Center Experience on AWS

Category Popularity

0-100% (relative to KOOKOO and Amazon Connect)
Communication
65 65%
35% 35
Enterprise Communication
61 61%
39% 39
Call Center Software
84 84%
16% 16
Customer Support
0 0%
100% 100

User comments

Share your experience with using KOOKOO and Amazon Connect. For example, how are they different and which one is better?
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Social recommendations and mentions

Based on our record, Amazon Connect seems to be more popular. It has been mentiond 8 times since March 2021. We are tracking product recommendations and mentions on various public social media platforms and blogs. They can help you identify which product is more popular and what people think of it.

KOOKOO mentions (0)

We have not tracked any mentions of KOOKOO yet. Tracking of KOOKOO recommendations started around Mar 2021.

Amazon Connect mentions (8)

  • Being Data-Driven is a Mindset Shift
    Amazon Connect (cloud contact center). - Source: dev.to / about 1 year ago
  • GPT-Powered chatbot over the phone - Try it, and see how it was built
    Amazon Connect is a powerful solution that lets us set up a phone number, build contact flows, support call centre agents, and everything in-between. It's not exactly a leader in this space, but it's smooth integration with other AWS Services makes it a breeze for this scenario. - Source: dev.to / over 1 year ago
  • Amazon to Close 4 of Its 5 US Call Centers, Shifts to Work-from-Home
    I wonder if Amazon is using Amazon Connect to allows agents to answer these calls remotely. https://aws.amazon.com/connect/. - Source: Hacker News / over 1 year ago
  • Gotta love the messaging
    One of my contracts im working on at the moment is creating an entire call centre automatically with https://aws.amazon.com/connect/ - imagine how many people used to be involved in running a WHOLE call centre. You don't even need real people anymore, im just programming the thing to query databases and read the results to people. Source: over 1 year ago
  • Digital Transformation and IT Modernization for Elections in AWS | AWS Whitepaper Summary
    1- Amazon Connect is an easy-to-use Omni-channel cloud contact center that helps companies provide superior customer service at a lower cost. 2- Amazon Connect is AI-enabled by default. 3- Amazon Connect integrated with Amazon Lex immediately to automate interactions and improve customer service. 4- Amazon Connect allows state and local election officials to be responsive to changing constituent demands, even... - Source: dev.to / over 2 years ago
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What are some alternatives?

When comparing KOOKOO and Amazon Connect, you can also consider the following products

Aircall - Aircall is a call center software of a new generation designed for fast growing companies. Setup instantly and integrates to your CRMs

NICE inContact - Get the DMG Consulting report reprint on cloud contact centers.

Ameyo - Ameyo is a powerful and highly flexible IP-based contact center software that lets you have a personalized interaction with every customer across multiple channels, thereby driving customer engagement to a level par excellence.

Five9 - Five9 provides cloud-based call center software for sales, marketing and support.

Genesys PureConnect - The Genesys PureConnect platform is an all-in-one customer experience solution that’s easy to use, flexible and customizable to your business needs.

HoduCC - HoduCC is a FreeSWITCH based product which offers contact center softwares for call centers.