Software Alternatives & Reviews

Kofax Customer Communications Manager VS Front

Compare Kofax Customer Communications Manager VS Front and see what are their differences

Kofax Customer Communications Manager logo Kofax Customer Communications Manager

Kofax Customer Communications Manager™ helps you better engage with customers across multiple channels, in the manner they prefer, with personal documents and communications.

Front logo Front

multi-channel inbox service for collaborative teams
  • Kofax Customer Communications Manager Landing page
    Landing page //
    2023-08-27
  • Front Landing page
    Landing page //
    2023-07-31

Kofax Customer Communications Manager

Categories
  • Customer Experience Management
  • Communication
  • Help Desk
  • Customer Communication
Website tungstenautomation.com
Pricing URL-

Front

Categories
  • Help Desk
  • Customer Support
  • Customer Service
  • Help Desk And Ticketing
Website front.com
Pricing URL Official Front Pricing

Kofax Customer Communications Manager videos

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Front videos

How Front transforms your inbox into a customer communication hub | Front Product Demo

More videos:

  • Review - Meet Front, the easiest way to manage email with your team
  • Review - Is This The NEXT BIG Survival Game? The Front Gameplay Preview
  • Review - The Front | Steam Reviews say it's good AND IT IS!
  • Review - The Front - A PC Gaming Masterpiece or Miss?
  • Review - The Front - First Look!

Category Popularity

0-100% (relative to Kofax Customer Communications Manager and Front)
Customer Experience Management
Help Desk
4 4%
96% 96
Customer Support
0 0%
100% 100
Communication
100 100%
0% 0

User comments

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Reviews

These are some of the external sources and on-site user reviews we've used to compare Kofax Customer Communications Manager and Front

Kofax Customer Communications Manager Reviews

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Front Reviews

10 Best Alternatives to Microsoft Outlook to Try in 2023
Front calls itself a customer communication platform, but it offers a lot of the same functionality as some of the email clients and providers on this list. It's a shared inbox solution that helps your team manage email, chat, social media, and SMS marketing in a single, convenient platform.
Source: mysignature.io
11 Top Outlook Alternatives to Try
As you can probably tell, Front is aimed at business use, so there’s no free or individual plan. It is perfect for B2B email marketing.
Source: kinsta.com
The 20 Best Help Desk Apps and Knowledge Base Tools for Customer Support
Front's team inboxes can work for more than email, too. It includes built-in Twitter and Facebook integrations that allow users to view mentions and messages and then reply right from Front. Or, you can connect it to your Twilio, Truly, or Intercom to add an inbox for SMS messages, phone calls, and chat messages. Each one lives in its own inbox, with the familiar email-style...
Source: zapier.com

Social recommendations and mentions

Based on our record, Front seems to be more popular. It has been mentiond 18 times since March 2021. We are tracking product recommendations and mentions on various public social media platforms and blogs. They can help you identify which product is more popular and what people think of it.

Kofax Customer Communications Manager mentions (0)

We have not tracked any mentions of Kofax Customer Communications Manager yet. Tracking of Kofax Customer Communications Manager recommendations started around Mar 2021.

Front mentions (18)

  • User for Solely BCC Email Logging?
    I considered trying to use one of the integration user licenses ($10 a month) or maybe something else? These emails are coming from the "Front" email service (front.com). Source: 5 months ago
  • Share your Dock! I'll go first
    Google image search say it's this: https://front.com/. Source: 11 months ago
  • Web-based Shift/Front alternative for ChromeOS?
    I also googled "Shift alternatives" and found front.com which has a web application. Source: 12 months ago
  • Integration W/ Live Chat Box On Website
    I agree with others in this thread that app-based is probably the way to go - especially if you're just building for one person. Just be sure she enables push notifications with the same settings as SMS. Others have mentioned Frontline (FYI: this product is end-of-sale), Crisp, and SpokePhone. I would also add Front as a potential app to check out as they have similar functionality. Source: about 1 year ago
  • Help me find Better CRM, webchat, invoicing, accounting software
    For the inbox with messages, email, sms and web chat, I think Front may be what you're looking for. Source: about 1 year ago
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What are some alternatives?

When comparing Kofax Customer Communications Manager and Front, you can also consider the following products

PlanetPress Connect - A toolset for printed and digital communications.

Freshdesk - Freshdesk is a cloud-based customer support software that lets you support customers through traditional channels like phone and email, social channels like Facebook and Twitter, and your own branded community

Adobe Experience Manager - Adobe Experience Manager is a cross-platform CMS that works across websites, mobile apps and on-site displays.

Zendesk - Zendesk is a beautiful, lightweight help-desk solution.

Quadient Customer Communications Management - In the last blog entry, we went through a quick history of the channels that are involved in a CCM (Customer Communication Manage

HelpScout - Help Scout is a simple, straightforward way to provide excellent support