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Knowmax VS CallShaper

Compare Knowmax VS CallShaper and see what are their differences

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Knowmax logo Knowmax

Knowledge Management Software, A System To Deliver Seamless Customer Experience Across Assisted & Digital Channels

CallShaper logo CallShaper

Cloud Based Automated Calling System. Features Blended Dialing, Predictive Dialing, Call Tracking. Get Cloud Based Predictive Dialer for Better Performance.
  • Knowmax Landing page
    Landing page //
    2023-09-04
  • CallShaper Landing page
    Landing page //
    2023-07-21

Knowmax

Categories
  • Knowledge Management
  • Customer Experience
  • Knowledge Base
  • SaaS
  • Digital Adoption
  • AI
  • Chatbot Platforms & Tools
Website knowmax.ai
Pricing URL Official Knowmax Pricing
Details $ Free Trial $14.99 / Monthly (The price is per user per module)
Platforms
Windows Mac OSX Linux Google Chrome
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CallShaper

Categories
  • Cloud Contact Center
  • Call Center Software
  • Call Management
  • Auto Dialer
Website callshaper.com
Pricing URL-
Details $-
Platforms
-
Edit details

Knowmax features and specs

  • Free Trial: 14-day free trial, no credit card required
  • Demo: Yes
  • Integrations: Designed to Integrate Seamlessly with Your Favorite Tools
  • Easy to Set-up and use: Yes
  • Analytics and Reporting: Analytics and dashboard provide insight of your team activities
  • Clean UI: Simple and intuitive user interface for rapid and accurate search
  • Clean UI: Drag & Drop Interface
  • Clean UI: Easy to use and navigate, Modern Wiki Editor, Questions and Answers
  • Analytics and Reporting: The practice manager will receive full statistics on the practice’s performance.
  • Knowledge Management: Yes
  • Knowledge Base: Yes

CallShaper features and specs

No features have been listed yet.

Knowmax videos

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CallShaper videos

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CallShaper Cloud-Based Hosted Dialing Platform Overview

More videos:

  • Review - Reporting : CallShaper's Hosted Dialing Platform (Cloud Based) - Customer Contact Solutions
  • Review - Scorecards : CallShaper's Predictive Dialing Platform (Cloud Based) - Virtual Service Center

Category Popularity

0-100% (relative to Knowmax and CallShaper)

Knowmax

CallShaper

Communication
64 64%
Communication
36% 36
Phone System
56 56%
Phone System
44% 44
VoIP
59 59%
VoIP
41% 41
Knowledge Management
100 100%
Knowledge Management
0% 0

User comments

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Reviews

These are some of the external sources and on-site user reviews we've used to compare Knowmax and CallShaper

Knowmax Reviews

15 Best Learning Management Systems (LMS of the Year 2020)
It also helps in the overall learning curve and helps improve time to proficiency for agents while they’re operational. Knowmax primarily consists of modules such as decision trees, visual how-to guides along with training, learning & assessment components.
Source: www.softwaretestinghelp.com

CallShaper Reviews

Best Call Center Software: The Complete List (2020 Update)
CallShaper helps with increased agent efficiency, measuring performance, and hosts everything in the cloud. They provide reporting tools, campaign management tools, integrations, and stellar supervisor applications that all help improve call center procedures.
Source: biz30.timedoctor.com

What are some alternatives?

When comparing Knowmax and CallShaper, you can also consider the following products

Neodove - NeoDove is the most powerful sales enablement tool for managing your calling team and empowering your team to succeed with game-based incentive programs.

Novanet (C3) - Novanet (C3) provides a cloud-based contact center, inbound call center, customer support, and outbound dialer applications.

Contaque - Contaque is a call center solution which embraces internet and open source technology that integrates with existing voice and data systems.

uContact - uContact is an contact center solution that includes ACD, recording, dialers, CRM, WFM, quality, call reporting, live monitoring, IVR, SMS, web chat with audio and video, gamification and many others features.

NobelBiz OMNI+ - NobelBiz is a Contact Center Technology company offering an omnichannel software designed with full remote capabilities paired with an innovative carrier-of-carriers network.

Aloware - Aloware stands at the forefront of providing all-in-one cloud based contact center solutions.

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