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KnowledgeBase Builder VS HelpCrunch

Compare KnowledgeBase Builder VS HelpCrunch and see what are their differences

EcholoN
Holistic service management: service, support + customer care. From Ticketing to Helpdesk, Service Desk, ITSM to Enterprise Service Management featured
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KnowledgeBase Builder logo KnowledgeBase Builder

Create amazing 3D mind maps and flowcharts with our software

HelpCrunch logo HelpCrunch

HelpCrunch Live Chat: Turn prospects into customers, drive sales and improve retention with a rich toolbox combining modern live chat, in-app messenger, email marketing, CRM and marketing automation.
  • KnowledgeBase Builder Landing page
    Landing page //
    2023-01-28
  • HelpCrunch Landing page
    Landing page //
    2023-03-15

KnowledgeBase Builder

Categories
  • Help Desk
  • Knowledge Management
  • Customer Support
  • Customer Service
Website buildyourmap.com
Pricing URL-
Edit details

HelpCrunch

Categories
  • Customer Support
  • Help Desk
  • CRM
  • Live Chat
Website helpcrunch.com
Pricing URL Official HelpCrunch Pricing
Edit details

KnowledgeBase Builder videos

+ Add

New features in InfoRapid KnowledgeBase Builder 7.6

HelpCrunch videos

+ Add

HelpCrunch Review: A Multi-Channel Communication Center for Your Online Business

More videos:

  • Review - Your Support Team Won't Be In A Bind With HelpCrunch (Onboarding and Review)
  • Review - HelpCrunch - Ultimate Customer Success Software

Category Popularity

0-100% (relative to KnowledgeBase Builder and HelpCrunch)

KnowledgeBase Builder

HelpCrunch

Help Desk
13 13%
Help Desk
87% 87
Customer Support
7 7%
Customer Support
93% 93
Knowledge Management
100 100%
Knowledge Management
0% 0
Live Chat
0 0%
Live Chat
100% 100

User comments

Share your experience with using KnowledgeBase Builder and HelpCrunch. For example, how are they different and which one is better?
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Reviews

These are some of the external sources and on-site user reviews we've used to compare KnowledgeBase Builder and HelpCrunch

KnowledgeBase Builder Reviews

We have no reviews of KnowledgeBase Builder yet.
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HelpCrunch Reviews

"Pay 880$ per month" - Intercom
I used Helpcrunch for a bit before moving to Intercom's startup plan. I think it's very close to Crisp, might be worth a look.
Source: www.indiehackers.com
What are alternatives to LiveChat?
You can read a comprehensive comparison of HelpCrunch and LiveChat here. In a nutshell, here are some areas where HelpCrunch can become your favorite tool over any other alternative:
Source: www.quora.com
Looking for a better alternative to LiveChat?
Localize your HelpCrunch widget for different markets, customize its size&color, change button style, wallpapers, add your company logo, and much more. With over 20 customization options, our chat widget can easily become a natural part of your unique brand and increase website conversions by over 70%.
Source: helpcrunch.com

What are some alternatives?

When comparing KnowledgeBase Builder and HelpCrunch, you can also consider the following products

ProProfs Knowledge Base - ProProfs Knowledge Base is a cutting-edge knowledge management software that assists businesses to reduces support tickets by self-help and create online manuals, guides, wikis, documentation, FAQs and more.

Intercom - Intercom is a customer relationship management and messaging tool for web businesses. Build relationships with users to create loyal customers.

Kbee - Create a wiki in 5 minutes Kbee turns your Google Drive folders into a fast, searchable wiki for you and your team.

tawk.to - tawk.to is a free live chat app that lets you monitor and chat with visitors on your website or from a free customizable page

Baklib - Make your knowledge base & help document online

Zendesk - Zendesk is a beautiful, lightweight help-desk solution.

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