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KISSinsights VS UseResponse

Compare KISSinsights VS UseResponse and see what are their differences

EcholoN
Holistic service management: service, support + customer care. From Ticketing to Helpdesk, Service Desk, ITSM to Enterprise Service Management featured
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KISSinsights logo KISSinsights

Give customers a way to tell you what they need. Get real-time feedback from your customers on your website, free.

UseResponse logo UseResponse

Open-source, self-hosted customer feedback software, live chat and helpdesk system that you can install on your server. Organize documentation using knowledge base and get feedback from social networks with centralized system
  • KISSinsights Landing page
    Landing page //
    2023-04-29
  • UseResponse Landing page
    Landing page //
    2023-10-10

KISSinsights

Categories
  • Customer Feedback
  • User Feedback
  • Feedback
  • Surveys
Website kissinsights.com
Pricing URL-
Edit details

UseResponse

Categories
  • Customer Feedback
  • Help Desk
  • Customer Support
  • Feedback
Website useresponse.com
Pricing URL Official UseResponse Pricing
Edit details

KISSinsights videos

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UseResponse videos

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Customer Feedback & Support Software UseResponse

Category Popularity

0-100% (relative to KISSinsights and UseResponse)

KISSinsights

UseResponse

Customer Feedback
4 4%
Customer Feedback
96% 96
Feedback
100 100%
Feedback
0% 0
Help Desk
0 0%
Help Desk
100% 100
User Feedback
8 8%
User Feedback
92% 92

User comments

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Reviews

These are some of the external sources and on-site user reviews we've used to compare KISSinsights and UseResponse

KISSinsights Reviews

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UseResponse Reviews

30+ Customer Feedback Tools comparison
Salesforce is a leading customer management tool that includes a subproduct IdeaExchange for collecting and prioritizing ideas with a roadmap. While UseResponse is a simpler CRM tool with feedback, helpdesk, knowledge base, and a live Chat.
Source: clearflask.com
30 Best Customer Feedback Survey Tools: An Overview | Mopinion
UseResponse is a less expensive version of GetSatisfaction. However, this customer feedback tool provides you with a version that you can host yourself using open sourced code. In addition to feedback and a forum, you also receive access to a live chat client.
Source: mopinion.com

What are some alternatives?

When comparing KISSinsights and UseResponse, you can also consider the following products

UserVoice - UserVoice integrates easy-to-use feedback, helpdesk, and knowledge base management tools in one platform that empowers users to speak and companies to understand.

FEEDBACKdeck - FEEDBACKdeck brings to WordPress, a gorgeous way to capture user feedback.

Freshdesk - Freshdesk is a cloud-based customer support software that lets you support customers through traditional channels like phone and email, social channels like Facebook and Twitter, and your own branded community

Survicate - Collect feedback on your website and find out more about your visitors.

Zendesk - Zendesk is a beautiful, lightweight help-desk solution.

FeedBear - The smartest way to manage feedback from your customers

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