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Keatext VS Qualtrics

Compare Keatext VS Qualtrics and see what are their differences

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Keatext logo Keatext

Your most impactful CX improvements start here

Qualtrics logo Qualtrics

Qualtrics is the most trusted research platform, helping brands make crucial business decisions. From surveys to insights to action.
  • Keatext Landing page
    Landing page //
    2022-12-08

Keatext is a CX analytics solution that provides AI-based predictive recommendations to improve customer satisfaction.

Get recommendations from your customer responses like reviews, open ended surveys, and contact center tickets to support data-driven decisions and be a more customer-centric organization.

  • Bring forward decisions with impact: Zero in on opportunities to increase ROI and identify strengths and weaknesses from your customer data

  • Monitor every stage of the customer journey: Build a complete view of what drives customer satisfaction and discontent

  • Automate how you generate customer intelligence: Uncover customer insights you can act on without any heavy lifting

Key features

  • Contextual recommendations with SWOT chart
  • Customizable, interactive dashboard
  • Sentiment categories including customer suggestions and questions
  • Topic and opinion heatmap
  • Shareable reporting

The application is cloud-based and requires no advanced setup or training to start getting insights.

Keatext is trusted by companies in over 10 industries including Lenovo, Intuit, and Intelcom. By using the platform, clients not only improve their customer experience KPIs but help their organization become more customer-centric.

  • Qualtrics Landing page
    Landing page //
    2023-07-27

Keatext features and specs

  • Predictive recommendations: Yes
  • Customizable dashboard: Yes
  • Topics and opinions heatmap: Yes
  • Advanced sentiment analysis: Yes
  • Multichannel analysis: Yes

Qualtrics features and specs

No features have been listed yet.

Keatext videos

+ Add

Introducing Keatext

More videos:

  • Demo - Introducing Keatext

Qualtrics videos

No Qualtrics videos yet. You could help us improve this page by suggesting one.

+ Add video

Category Popularity

0-100% (relative to Keatext and Qualtrics)

Keatext

Qualtrics

NLP And Text Analytics
100 100%
NLP And Text Analytics
0% 0
Surveys
0 0%
Surveys
100% 100
Customer Experience Management
100 100%
Customer Experience Management
0% 0
Forms And Surveys
0 0%
Forms And Surveys
100% 100

User comments

Share your experience with using Keatext and Qualtrics. For example, how are they different and which one is better?
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Reviews

These are some of the external sources and on-site user reviews we've used to compare Keatext and Qualtrics

Keatext Reviews

We have no reviews of Keatext yet.
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Qualtrics Reviews

10 Best Customer Feedback Tools in 2024 – Comparison | Updated List
Qualtrics is one of the most famous experience management companies and has intelligent user feedback tools in its array. It allows you to collect feedback at every meaningful touchpoint and instantly interpret their comments. Using Qualtrics, you can start conversations with customers on any channel and convert their feedback into insights that help improve customer...
Source: www.surveysensum.com
Typeform Alternatives: Tools for Surveys, Forms, and Quizzes
Qualtrics is a survey tool designed for enterprises. This means their pricing is less competitive than that of Typeform. Qualtrics also requires a higher level of sophistication, and there is a steeper learning curve to using the tool.
Source: survicate.com
27 Best Typeform Alternatives In 2022 (Free & Paid)
The major drawback of Qualtrics is that it's both expensive and has a certain learning curve. Thus, if you're an individual or a small business, Qualtrics's most definitely going to be an overkill for your needs.
Source: marketsplash.com
11 Best Typeform Alternatives to Check-in 2022
Qualtrics is another TypeForm competitor that pushes the boundaries of what a survey and feedback tool can accomplish. With over 100 question types and tons of survey templates paired having survey logic and email triggers, it is ideal for customer feedback surveys. The real-time analysis tool of Qualtrics also allows users to export the results to either CVS or SPSS, this...
Source: qualaroo.com
15 Best SurveyMonkey Alternatives in 2022
One of Qualtrics’ clients, BMW, was looking to create a seamless customer experience. The team at BMW North America employed Qualtrics XM to explore new workflows existing within the company and make dealerships more customer-centric.
Source: qualaroo.com

Social recommendations and mentions

Based on our record, Qualtrics seems to be more popular. It has been mentiond 11 times since March 2021. We are tracking product recommendations and mentions on various public social media platforms and blogs. They can help you identify which product is more popular and what people think of it.

Keatext mentions (0)

We have not tracked any mentions of Keatext yet. Tracking of Keatext recommendations started around Mar 2021.

Qualtrics mentions (11)

  • Qualtrics studies don't load unless you use incognito mode
    I use Adblock Plus on Firefox, and what I had to do was add qualtrics.com to the "Allowlisted websites" area. Source: 11 months ago
  • /r/mturk Daily Discussion - June 01, 2023
    I had the same problem. It looks like it was related to my ad blocker (I use Adblock Plus). Adding qualtrics.com to its allowed list resolved the issue. Source: 11 months ago
  • Ad Blocker
    It doesnt matter really, However in some HIT's an ad blocker can actually keep the page from loading. I had a few instances where the page loaded nothing because I guess the ad blocker detected it as an ad. You can always whitelist worker.mturk.com and also qualtrics.com links in your ad blocker and still keep the ad blocker on. I use Ublock origin and I have the same links whitelisted so the ad blocker doesnt... Source: about 1 year ago
  • Benin Objects of Brighton Museum - Survey
    My blockers seem to hate qualtrics.com. Source: about 1 year ago
  • Study on Formula E. Just 90 people left. Please help us (+18)
    We are a group of students at University and we're studying Formula E and its marketing. We are currently running a study about how different types of ads affect user engagement. We would love to invite you to participate in our survey. It is a very short survey and should take about 5 minutes to complete it. We have made use of https://qualtrics.com/ to design our survey and the survey will be entirely anonymous.... Source: over 1 year ago
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What are some alternatives?

When comparing Keatext and Qualtrics, you can also consider the following products

Chattermill - Extract actionable insights from customer feedback using deep learning

Survey Monkey - Create and publish online surveys in minutes, and view results graphically and in real time. SurveyMonkey provides free online questionnaire and survey software.

RapidMiner - RapidMiner is a software platform for data science teams that unites data prep, machine learning, and predictive model deployment.

Google Forms - Simple web forms from Google.

Farrago - Intuitive soundboard app to quickly play sound bites, audio effects, and music clips.

Typeform - Create beautiful, next-generation online forms with Typeform, the form & survey builder that makes asking questions easy & human on any device. Try it FREE!

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