Software Alternatives & Reviews

Keatext VS Customer Thermometer

Compare Keatext VS Customer Thermometer and see what are their differences

Keatext logo Keatext

Your most impactful CX improvements start here

Customer Thermometer logo Customer Thermometer

The only customer satisfaction survey you can answer directly from your inbox. Industry leading response rate email feedback. Never lose another customer.
  • Keatext Landing page
    Landing page //
    2022-12-08

Keatext is a CX analytics solution that provides AI-based predictive recommendations to improve customer satisfaction.

Get recommendations from your customer responses like reviews, open ended surveys, and contact center tickets to support data-driven decisions and be a more customer-centric organization.

  • Bring forward decisions with impact: Zero in on opportunities to increase ROI and identify strengths and weaknesses from your customer data

  • Monitor every stage of the customer journey: Build a complete view of what drives customer satisfaction and discontent

  • Automate how you generate customer intelligence: Uncover customer insights you can act on without any heavy lifting

Key features

  • Contextual recommendations with SWOT chart
  • Customizable, interactive dashboard
  • Sentiment categories including customer suggestions and questions
  • Topic and opinion heatmap
  • Shareable reporting

The application is cloud-based and requires no advanced setup or training to start getting insights.

Keatext is trusted by companies in over 10 industries including Lenovo, Intuit, and Intelcom. By using the platform, clients not only improve their customer experience KPIs but help their organization become more customer-centric.

  • Customer Thermometer Landing page
    Landing page //
    2023-07-12

  www.customerthermometer.comSoftware by Customer Thermometer

Keatext

Categories
  • NLP And Text Analytics
  • Customer Experience Management
  • Predictive Analytics
  • Marketing Platform
  • AI
Website keatext.ai
Pricing URL Official Keatext Pricing
Details $paid Free Trial $550.0 / Monthly
Platforms
Zendesk ServiceNow SurveyMonkey

Customer Thermometer

Categories
  • Surveys
  • Customer Feedback
  • Retail Management
  • Realtime Feedback
Website customerthermometer.com
Pricing URL Official Customer Thermometer Pricing
Details $-
Platforms
-

Keatext features and specs

  • Predictive recommendations: Yes
  • Customizable dashboard: Yes
  • Topics and opinions heatmap: Yes
  • Advanced sentiment analysis: Yes
  • Multichannel analysis: Yes

Customer Thermometer features and specs

No features have been listed yet.

Keatext videos

Introducing Keatext

More videos:

  • Demo - Introducing Keatext

Customer Thermometer videos

Introducing Customer Thermometer!

Category Popularity

0-100% (relative to Keatext and Customer Thermometer)
NLP And Text Analytics
100 100%
0% 0
Surveys
0 0%
100% 100
Customer Experience Management
Customer Feedback
0 0%
100% 100

User comments

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What are some alternatives?

When comparing Keatext and Customer Thermometer, you can also consider the following products

Chattermill - Extract actionable insights from customer feedback using deep learning

Survey Monkey - Create and publish online surveys in minutes, and view results graphically and in real time. SurveyMonkey provides free online questionnaire and survey software.

RapidMiner - RapidMiner is a software platform for data science teams that unites data prep, machine learning, and predictive model deployment.

Survey Analytics - Enterprise customer research platform

Farrago - Intuitive soundboard app to quickly play sound bites, audio effects, and music clips.

Survey Anyplace - Easy & Attractive Mobile surveys. Survey Anyplace enables anybody to create a mobile survey for tablets and smartphones. No app install. All devices.