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Kbee VS Zendesk

Compare Kbee VS Zendesk and see what are their differences

BoldDesk
Premium Customer Service Software to manage your customer support. Manage support email, publish self-help articles, and automate repetitive tasks. featured
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Kbee logo Kbee

Create a wiki in 5 minutes Kbee turns your Google Drive folders into a fast, searchable wiki for you and your team.

Zendesk logo Zendesk

Zendesk is a beautiful, lightweight help-desk solution.
  • Kbee Landing page
    Landing page //
    2020-12-21

Create a wiki instantly with no coding or learning curve necessary! Kbee turns your existing Google Drive folders and files into a professional wiki in a few clicks

Kbee helps your team find answers quickly with full-text search across all of your wiki content. Find what you're looking for effortlessly and get more done!

Kbee keeps things secure letting you decide who can access your wiki with individual & group-level permissions.

Kbee lets you edit and collaborate on wiki articles without ever leaving Google Drive. Wikis can be used for internal documentation, onboarding new employees, and everything in-between!

  • Zendesk Landing page
    Landing page //
    2022-03-08

Kbee

Website
kbee.app
Pricing URL
Official Kbee Pricing
$ Details
paid Free Trial $19.0 / Monthly (Pro)
Platforms
Web Google Chrome
Release Date
2020 December
Edit details

Zendesk

Website
zendesk.com
Pricing URL
Official Zendesk Pricing
$ Details
-
Platforms
-
Release Date
-
Edit details

Kbee features and specs

  • Advanced Search: Powered by Algolia
  • White Labeling: Customizes account to with homepage branding, custom URLs, and more.
  • Password & Access Management: Manage access to your wiki
  • API: Embed your wiki wherever you want

Zendesk features and specs

No features have been listed yet.

Kbee videos

+ Add

[ENG SUB] IVY X KBEE 2020 ASEAN PRODUCT REVIEW PART.1

Zendesk videos

+ Add

Zendesk Overview Demo

More videos:

  • Review - Introduction to Zendesk Support (for beginners)
  • Review - Zendesk Review
  • Review - ZenDesk vs FreshDesk - Which One Is Better?
  • Review - Zendesk Review: Customer Service Made Easier
  • Review - Zendesk Review
  • Review - Ultimate Zendesk Review 2024 | What Does It Do? [1/10]

Category Popularity

0-100% (relative to Kbee and Zendesk)

Kbee

Zendesk

Help Desk
2 2%
Help Desk
98% 98
Customer Support
0 0%
Customer Support
100% 100
Productivity
100 100%
Productivity
0% 0
Customer Service
4 4%
Customer Service
96% 96

User comments

Share your experience with using Kbee and Zendesk. For example, how are they different and which one is better?
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Reviews

These are some of the external sources and on-site user reviews we've used to compare Kbee and Zendesk

Kbee Reviews

We have no reviews of Kbee yet.
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Zendesk Reviews

9 Best ManyChat Alternatives & Competitors in 2024
Zendesk is the second-largest live chat technology company by market share. This ManyChat competitor offers one of the most diverse ranges of features and one of the largest selections of languages to choose from. It also provides integrations with Salesforce and Microsoft Teams for easier connectivity between software if your company is already using these systems.
Source: www.tidio.com
Best 25 Software Documentation Tools 2023
Zendesk is a cloud-based knowledge management and self-service help center software that allows teams to create, organize, and share documentation and knowledge base articles for customer support.
Source: www.uphint.com
The 19 Best Call Center Software (& Features You Need) in 2022
Built on one of the most extensive customer service platforms, Zendesk offers a call center solution for businesses of every size. With automatic ticket creation, agents can take advantage of Zendesk's slick help desk features to help customers across every channel.
Source: blog.hubspot.com
The 10 Best Tawk.to Alternatives and Competitors [2022]
After Tawk.to, Zendesk is the largest company in the live chat technology sector by market share. It also dominates niche, adjacent markets. The Danish company’s popularity seems to stem from its well-rounded suite of services and features.
Source: www.tidio.com
Top 21 Salesforce’s Competitors and Alternatives
Zendesk develops and sells customer-service software. Sales teams use SaaS-based Zendesk Sell to boost productivity, streamline processes, and enhance pipeline visibility. Zendesk’s full-year 2021 revenue increased 30% to $1.3 billion.
Source: bstrategyhub.com

Social recommendations and mentions

Zendesk might be a bit more popular than Kbee. We know about 7 links to it since March 2021 and only 5 links to Kbee. We are tracking product recommendations and mentions on various public social media platforms and blogs. They can help you identify which product is more popular and what people think of it.

Kbee mentions (5)

Zendesk mentions (7)

  • The Ultimate Guide to Building Internal Tools in 2024
    Popular solutions ****include Zendesk and Help Scout. - Source: dev.to / 6 months ago
  • is this scam
    That's not a reddit a url. zendesk.com is the url, whatever the hell that is. Source: about 1 year ago
  • [HELP] Can't log in to upload SSL due to expired SSL
    Had my new SSL delivered at around the same time as my old one expired and now I can't log in due to it having expired. Is there an alternative URL I can get to, to log in? I've tried zendesk.com and hoped for a backend route through there but no cigar. Source: over 1 year ago
  • Special trick to get support for battery replacement ?
    Seven hours later and I have still not received a new email from "BOOXHelp help@boox.com via zendesk.com" (or other boox/onyx email). The last human-generated email I got from there was two days ago (Wed, Aug 31, 3:15 PM). Source: over 1 year ago
  • Here's how I'd figure out the go-to-market for a Customer Support SaaS
    My way of doing marketing starts with figuring out what my overall project will (or will not) be. In this case, I looked at the vendors like Zendesk, Intercom, Freshdesk, or Help Scout. They all have whizbang features such as live-chat, collaboration stuffs, automations and workflows. They bill per contact and addons. I’d emphasize a straightforward, fuss-free angle instead. Source: almost 2 years ago
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What are some alternatives?

When comparing Kbee and Zendesk, you can also consider the following products

ProProfs Knowledge Base - ProProfs Knowledge Base is a cutting-edge knowledge management software that assists businesses to reduces support tickets by self-help and create online manuals, guides, wikis, documentation, FAQs and more.

Freshdesk - Freshdesk is a cloud-based customer support software that lets you support customers through traditional channels like phone and email, social channels like Facebook and Twitter, and your own branded community

Intercom - Intercom is a customer relationship management and messaging tool for web businesses. Build relationships with users to create loyal customers.

HelpCrunch Knowledge Base - Deliver instant answers to customers 24/7 with help articles

LiveAgent - LiveAgent is a fully-featured web-based live chat and help desk software. It harnesses the power of a universal inbox, real-time live chat, built-in call center, and a robust customer service portal. Start your free 1 month trial today!

Free Knowledge Base by Dashly - Optimize your customer support with Knowledge Base by Dashly

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