Kayako VS Veeam

Compare Kayako VS Veeam and see what are their differences

We believe data protection should make running your business easier, not harder. Safetica protects companies against insider threats, offers data loss protection, and supports regulatory compliance. featured

Contents:

» Base Details
» Videos
» Reviews
» Alternatives

Kayako

Help Desk Software and Customer Service Software by Kayako. Improve customer satisfaction, increase sales.

Veeam

Veeam develops backup, disaster recovery and virtualization management software for VMware and Hyper-V virtual environments.

Landing page //
2023-04-09

Landing page //
2023-05-13

Good or Bad: Sadako Vs Kayako Review

Veeam videos

+ Add

Veeam Review

Category Popularity

0-100% (relative to Kayako and Veeam)

Kayako

Veeam

Customer Support

100 100%

Customer Support

0% 0

Backup And Disaster Recovery

0 0%

Backup And Disaster Recovery

100% 100

Help Desk

100 100%

Help Desk

0% 0

Cloud Storage

0 0%

Cloud Storage

100% 100

User comments

Share your experience with using Kayako and Veeam. For example, how are they different and which one is better?

Reviews

These are some of the external sources and on-site user reviews we've used to compare Kayako and Veeam

Kayako Reviews

11 Best Help Desk Software to Totally Check out in 2020!

The intuitive help desk ticketing system helps you manage and close tickets with much ease. Kayako offers a lot of useful features like email integration, service level agreement management, knowledge base management, a self-service portal, network monitoring, automated routing and alerts. Kayako is also a context-driven tool that lets you keep track of every customer...

Source: surveysparrow.com

Best helpdesk software of 2020: for ticketing and support

Kayako is a help desk software offering that focuses on ease to use, and fosters a personal conversation with the customer. Standout features include support for the creation of multiple help centers each with their own content (termed Multibrand), live chat support, canned responses for common questions, support for SLA’s, and the ability to automate the workflow with smart...

Source: www.techradar.com

Looking for a Groove Alternative?

Kayako starts at $15/agent and offers a host of features that Groove does not have. As a focused customer support solution, Kayako brings you features that not only streamline your support operation but also wows your customers you. With a full customer journey mapped across channels at your team's fingertips, your agents will always know where a customer is coming from and...

Source: www.kayako.com

A ClickDesk Alternative that scales with your business.

With over 750+ integrations Kayako is way ahead of the competition. As one of the best ClickDesk alternatives, Kayako enables you to connect to all the apps your team already uses. As your business grows automation becomes crucial and Kayako helps save you time and money through a simple and easy setup for workflow automations across multiple apps.

Source: www.kayako.com

The Kayako Alternative for your Enterprise.

As a Kayako user, you have hardly any choice of integrations, be it CRMs or Accounting apps. You might have to stop using your favorite CRM and reluctantly move to one that Kayako is integrated with. Or you could use HappyFox - the best Kayako Alternative and give your company the freedom to use a host of integrations in CRMs, eCommerce, Accounting and even Screencasts.

Source: www.happyfox.com

Veeam Reviews

Veeam vs Zerto: Which Is Better?

A big difference between Veeam and Zerto is that Veeam offers separate products and licenses, which can easily get confusing if you want an all-in-one solution. For example, as I explained, getting Veeam Backup Essentials doesn’t include analytics and monitoring.

Source: rigorousthemes.com

15 Best Acronis Alternatives 2022

Do you want the most flexible hybrid cloud options from AWS, Azure, and Google Cloud? Veeam has you covered! On one platform, Veeam provides hardened immutable storage, reliable cloud-native backups, continuous data protection, and much more!

Source: rigorousthemes.com

Social recommendations and mentions

Based on our record, Veeam should be more popular than Kayako. It has been mentiond 3 times since March 2021. We are tracking product recommendations and mentions on various public social media platforms and blogs. They can help you identify which product is more popular and what people think of it.

Kayako mentions (1)

What ticketing software isn't hot garbage?
One we used at a previous place, Https://kayako.com/ Small company, I'm sure there was not much effort put in customizing it. No idea on pricing but wouldn't expect it to be on the high side. Source: about 2 years ago

Veeam mentions (3)

Free T-Shirt (long sleeve)
Actually, I bumped into an official veeam.com ad and pre-registered from there. Then got instructions to go shop site. I cannot find official pre-registration link, good luck... Source: over 1 year ago
Veeam Backup Essentials to local NAS?
Got a better link than a forum post? Like a veeam.com link perhaps? Source: almost 2 years ago
Veeam Cloud Connect Partner using ReFS or XFS
Yes, we (Managecast) fully support dedicated ReFS volumes which are particularly cost effective for clients with long-term retention requirements. If you google "Veeam long term retention" we (Managecast) are the first link you see after the veeam.com links. It's a link to a 2016 blog posting where we discuss this issue. Just pointing out we understand this issue and have for a long time. Source: about 2 years ago

What are some alternatives?

When comparing Kayako and Veeam, you can also consider the following products

Freshdesk - Freshdesk is a cloud-based customer support software that lets you support customers through traditional channels like phone and email, social channels like Facebook and Twitter, and your own branded community

CrashPlan - CrashPlan for Small Business backup software offers the best way to back up and store business & enterprise data securely - offsite, onsite & online in the Cloud.

LiveAgent - LiveAgent is a fully-featured web-based live chat and help desk software. It harnesses the power of a universal inbox, real-time live chat, built-in call center, and a robust customer service portal. Start your free 1 month trial today!

ManageWP - ManageWP is a service for bloggers, site owners and web based companies helping them manage multiple WordPress sites from one dashboard.

Zendesk - Zendesk is a beautiful, lightweight help-desk solution.

Backblaze - Backblaze's remote backup automatically backs up your data to our secure datacenter.