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Kayako VS Bomgar

Compare Kayako VS Bomgar and see what are their differences

BoldDesk
Premium Customer Service Software to manage your customer support. Manage support email, publish self-help articles, and automate repetitive tasks. featured
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Kayako logo Kayako

Help Desk Software and Customer Service Software by Kayako. Improve customer satisfaction, increase sales.

Bomgar logo Bomgar

Access any remote desktop, server, or POS system through firewalls - no VPN! Bomgar supports Windows, Mac, Linux, iPad, iPhone, and Android. Appliance or Cloud deployment options.
  • Kayako Landing page
    Landing page //
    2023-04-09
  • Bomgar Landing page
    Landing page //
    2023-10-18

Kayako

Categories
  • Customer Service
  • Customer Support
  • Help Desk
  • CRM
Website kayako.com
Pricing URL Official Kayako Pricing
Edit details

Bomgar

Categories
  • Remote Desktop
  • Remote PC Access
  • Remote Control
  • Group Chat & Notifications
Website bomgar.com
Pricing URL-
Edit details

Kayako videos

+ Add

Good or Bad: Sadako Vs Kayako Review

More videos:

  • Review - Octo: Sadako VS Kayako - Review
  • Review - SADAKO VS KAYAKO (2017) 💀 Spoiler-Free Horror Movie Review

Bomgar videos

+ Add

Bomgar B200 Remote Support Appliance REVIEW

More videos:

  • Demo - Bomgar Software Demonstration
  • Review - How Bomgar Remote Support Software Works?

Category Popularity

0-100% (relative to Kayako and Bomgar)

Kayako

Bomgar

Customer Support
100 100%
Customer Support
0% 0
Remote Desktop
0 0%
Remote Desktop
100% 100
Help Desk
100 100%
Help Desk
0% 0
Remote PC Access
0 0%
Remote PC Access
100% 100

User comments

Share your experience with using Kayako and Bomgar. For example, how are they different and which one is better?
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Reviews

These are some of the external sources and on-site user reviews we've used to compare Kayako and Bomgar

Kayako Reviews

11 Best Help Desk Software to Totally Check out in 2020!
The intuitive help desk ticketing system helps you manage and close tickets with much ease. Kayako offers a lot of useful features like email integration, service level agreement management, knowledge base management, a self-service portal, network monitoring, automated routing and alerts. Kayako is also a context-driven tool that lets you keep track of every customer...
Source: surveysparrow.com
Best helpdesk software of 2020: for ticketing and support
Kayako is a help desk software offering that focuses on ease to use, and fosters a personal conversation with the customer. Standout features include support for the creation of multiple help centers each with their own content (termed Multibrand), live chat support, canned responses for common questions, support for SLA’s, and the ability to automate the workflow with smart...
Source: www.techradar.com
Looking for a Groove Alternative?
Kayako starts at $15/agent and offers a host of features that Groove does not have. As a focused customer support solution, Kayako brings you features that not only streamline your support operation but also wows your customers you. With a full customer journey mapped across channels at your team's fingertips, your agents will always know where a customer is coming from and...
Source: www.kayako.com
A ClickDesk Alternative that scales with your business.
With over 750+ integrations Kayako is way ahead of the competition. As one of the best ClickDesk alternatives, Kayako enables you to connect to all the apps your team already uses. As your business grows automation becomes crucial and Kayako helps save you time and money through a simple and easy setup for workflow automations across multiple apps.
Source: www.kayako.com
The Kayako Alternative for your Enterprise.
As a Kayako user, you have hardly any choice of integrations, be it CRMs or Accounting apps. You might have to stop using your favorite CRM and reluctantly move to one that Kayako is integrated with. Or you could use HappyFox - the best Kayako Alternative and give your company the freedom to use a host of integrations in CRMs, eCommerce, Accounting and even Screencasts.
Source: www.happyfox.com

Bomgar Reviews

Teamviewer Alternatives: 10 Best Remote Desktop Software
If you value your security over everything else, Bomgar remote support is certainly for you. While all the other remote desktop software on this list including TeamViewer offer some type of security, none of them focus so heavily on it as Bomgar. As per their website, not only is the product architecture superior from a security standpoint, the product itself has a number of...
Source: beebom.com

Social recommendations and mentions

Based on our record, Kayako seems to be more popular. It has been mentiond 1 time since March 2021. We are tracking product recommendations and mentions on various public social media platforms and blogs. They can help you identify which product is more popular and what people think of it.

Kayako mentions (1)

  • What ticketing software isn't hot garbage?
    One we used at a previous place, Https://kayako.com/ Small company, I'm sure there was not much effort put in customizing it. No idea on pricing but wouldn't expect it to be on the high side. Source: about 2 years ago

Bomgar mentions (0)

We have not tracked any mentions of Bomgar yet. Tracking of Bomgar recommendations started around Mar 2021.

What are some alternatives?

When comparing Kayako and Bomgar, you can also consider the following products

Freshdesk - Freshdesk is a cloud-based customer support software that lets you support customers through traditional channels like phone and email, social channels like Facebook and Twitter, and your own branded community

TeamViewer - TeamViewer lets you establish a connection to any PC or server within just a few seconds.

LiveAgent - LiveAgent is a fully-featured web-based live chat and help desk software. It harnesses the power of a universal inbox, real-time live chat, built-in call center, and a robust customer service portal. Start your free 1 month trial today!

LogMeIn - LogMeIn gives you fast, easy remote access to your PC or Mac from your browser, desktop and mobile...

Zendesk - Zendesk is a beautiful, lightweight help-desk solution.

Remote Desktop Manager - Remote Desktop Manager is a remote connection and password management platform for IT pros trusted by more than 300 000 users in 130 countries.‎Add-ons - Remote Desktop .

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