Olark might be a bit more popular than Kayako Messenger. We know about 1 link to it since March 2021 and only 1 link to Kayako Messenger. We are tracking product recommendations and mentions on various public social media platforms and blogs. They can help you identify which product is more popular and what people think of it.
Which doesn't actually say anything about it, at least in that link itself. But if you click on "Live chat" under "features" you find this which actually says:. Source: almost 3 years ago
I think there is some nuance here that is helpful to unpack. We'd almost all agree that: 1. Things that get in the way of solving customer needs are annoying. Most modals, popups, proactive notification that don't happen at the right time. This could include chat, email capture, cookie banners, chat bots, popovers. 2. For almost every business there are some sets of customer needs that require a conversation... - Source: Hacker News / over 1 year ago
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