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Kayako Messenger VS LiveChat

Compare Kayako Messenger VS LiveChat and see what are their differences

EcholoN
Holistic service management: service, support + customer care. From Ticketing to Helpdesk, Service Desk, ITSM to Enterprise Service Management featured
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Kayako Messenger logo Kayako Messenger

Effortless real-time messaging that teams and customers love

LiveChat logo LiveChat

LiveChat - premium live chat software. Approach customers directly on the website, make connections and drive more sales using LiveChat.
  • Kayako Messenger Landing page
    Landing page //
    2023-03-14
  • LiveChat Landing page
    Landing page //
    2023-06-16

Kayako Messenger

Categories
  • Live Chat
  • Customer Support
  • CRM
  • Help Desk
Website kayako.com
Pricing URL-
Details $-
Platforms
-
Release Date-
Edit details

LiveChat

Categories
  • Live Chat
  • Customer Support
  • Customer Service
  • CRM
Website livechat.com
Pricing URL Official LiveChat Pricing
Details $paid Free Trial $20.0 / Monthly (1 agent)
Platforms
Browser iOS Windows Mac OSX Linux REST API JavaScript Wordpress Shopify Magento Android
Release Date2002-06-01
Edit details

Kayako Messenger videos

+ Add

Kayako Messenger - Live Chat Software

LiveChat videos

+ Add

LiveChat Demo: All Features You Must Know in LiveChat!

More videos:

  • Tutorial - LiveChat Product Tour: See How Easy It Is To Use Live Chat!
  • Tutorial - Setting Up LiveChat

Category Popularity

0-100% (relative to Kayako Messenger and LiveChat)

Kayako Messenger

LiveChat

Customer Support
2 2%
Customer Support
98% 98
CRM
8 8%
CRM
92% 92
Live Chat
2 2%
Live Chat
98% 98
Help Desk
3 3%
Help Desk
97% 97

User comments

Share your experience with using Kayako Messenger and LiveChat. For example, how are they different and which one is better?
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Reviews

These are some of the external sources and on-site user reviews we've used to compare Kayako Messenger and LiveChat

Kayako Messenger Reviews

We have no reviews of Kayako Messenger yet.
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LiveChat Reviews

9 Best ManyChat Alternatives & Competitors in 2024
LiveChat interface is detailed and comprehensive, while also simple enough for any freelancer or business. The user interface (UI) also gives customers all the information they need to support their business on one screen, without being distracting or imposing. One of the most useful integrations is Facebook Messenger that enables you to chat with your customers from your...
Source: www.tidio.com
alternatives to Tawk.to - Tiledesk Free Live Chat
LiveChat is another alternative to Tawk.to, but it provides more integrations. Also, LiveChat enables agents to talk with more than one customer in real-time, a significant feature for eCommerce to improve customer engagement. It also has other support tools for sales, integrations, and analytics. It is an influential Tawk.to alternative that supports many languages and...
Source: tiledesk.com
The 10 Best Tawk.to Alternatives and Competitors [2022]
Similar to Tawk.to, LiveChat is easy to use and integrates with your business websites. It has a wide range of service packages too. So, whether you’re a solo professional with a single site, or a large business owner with multiple sites and hundreds of employees, LiveChat can accommodate your needs.
Source: www.tidio.com
What are alternatives to LiveChat?
You can read a comprehensive comparison of HelpCrunch and LiveChat here. In a nutshell, here are some areas where HelpCrunch can become your favorite tool over any other alternative:
Source: www.quora.com
Looking for a better alternative to LiveChat?
With HelpСrunch, you get more than just aperfect live chat solution while paying less. We can also migrate your LiveChat data for free.
Source: helpcrunch.com

Social recommendations and mentions

Based on our record, LiveChat should be more popular than Kayako Messenger. It has been mentiond 2 times since March 2021. We are tracking product recommendations and mentions on various public social media platforms and blogs. They can help you identify which product is more popular and what people think of it.

Kayako Messenger mentions (1)

  • 10 Content Marketing Strategies for Your Game Launch
    Which doesn't actually say anything about it, at least in that link itself. But if you click on "Live chat" under "features" you find this which actually says:. Source: almost 3 years ago

LiveChat mentions (2)

  • Suggestion for a live chat on WordPress website
    Some of it is going to depend on your budget and needs. Many (most?) livechat providers offer WP functionality. For example, livechat.com has a free WP plugin to offer livechat on WP sites:. Source: almost 2 years ago
  • Concerns regarding my first professional project
    I am free to use any existing library or whatnot, what I was wondering is how easy it is to implement and deploy. I'm not being asked to build a full live chat from scratch, just try and implement a solution that won't add monthly charges to the predicted monthly cost of the website (ie pre-made solutions such as livechat.com that would cost atleast $16/mo). Source: about 3 years ago

What are some alternatives?

When comparing Kayako Messenger and LiveChat, you can also consider the following products

Intercom - Intercom is a customer relationship management and messaging tool for web businesses. Build relationships with users to create loyal customers.

Premium.Chat - Turning Live Chat into a Profitable Revenue Stream

tawk.to - tawk.to is a free live chat app that lets you monitor and chat with visitors on your website or from a free customizable page

Zendesk - Zendesk is a beautiful, lightweight help-desk solution.

Freshdesk - Freshdesk is a cloud-based customer support software that lets you support customers through traditional channels like phone and email, social channels like Facebook and Twitter, and your own branded community

Service - Customer service issues solved for you, on demand, for free.

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