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Kaseya VSA VS Freshservice

Compare Kaseya VSA VS Freshservice and see what are their differences

NinjaOne
NinjaOne (Formerly NinjaRMM) provides remote monitoring and management software that combines powerful functionality with a fast, modern UI. Easily remediate IT issues, automate common tasks, and support end-users with powerful IT management tools. featured
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Kaseya VSA logo Kaseya VSA

Kaseya VSA is a software used in remote monitoring, information technology management, cloud-based and network security resolution that gives functionalities and tools to IT enterprises and Managed Service Providers (MSP) to enable systems to become…

Freshservice logo Freshservice

Freshservice: the one-stop cloud solution for all your IT management needs.
  • Kaseya VSA Landing page
    Landing page //
    2023-05-09
  • Freshservice Landing page
    Landing page //
    2023-06-09

Kaseya VSA

Categories
  • IT Management
  • Remote IT Management
  • Remote Monitoring And Management (RMM)
  • Monitoring Tools
  • Log Management
Website kaseya.com
Pricing URL-
Edit details

Freshservice

Categories
  • Project Management
  • Task Management
  • IT Management
  • Work Management
Website freshservice.com
Pricing URL Official Freshservice Pricing
Edit details

Kaseya VSA videos

+ Add

Introducing Kaseya VSA 9.5

More videos:

  • Review - Kaseya VSA RMM Vulnerability Exploited For Cryptocurrency Mining Attack... AGAIN!

Freshservice videos

+ Add

Freshservice - A Quick Overview

More videos:

  • Demo - Freshservice Demo
  • Demo - Freshservice - End user demo
  • Review - Freshservice Review 2020: Great Overall SASS for IT
  • Review - Freshservice vs SysAid: Why I switched from SysAid to Freshservice
  • Review - Freshservice vs Jira Service Management: Which ITSM is for You

Category Popularity

0-100% (relative to Kaseya VSA and Freshservice)

Kaseya VSA

Freshservice

Monitoring Tools
43 43%
Monitoring Tools
57% 57
Project Management
15 15%
Project Management
85% 85
IT Management
41 41%
IT Management
59% 59
Help Desk
25 25%
Help Desk
75% 75

User comments

Share your experience with using Kaseya VSA and Freshservice. For example, how are they different and which one is better?
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Reviews

These are some of the external sources and on-site user reviews we've used to compare Kaseya VSA and Freshservice

Kaseya VSA Reviews

10 Best RMM Software | Remote Monitoring & Management Tools 2021
Continuum provides the solution for enterprise-grade MSPs. Comodo One is a cloud-hosted solution and is best for small businesses. It is the only solution that is available for free. SolarWinds RMM and Kaseya VSA are best for small to large businesses.
Source: www.softwaretestinghelp.com
12 Best RMM Software and Tools for 2021
Kaseya is an RMM tool that can monitor a remote network. Kaseya VSA monitors performance metrics such as uptime, CPU, memory, disk space, and more to track the performance of remote hardware. Network discovery catalogs devices throughout your network so you can view them in the Discovered Devices view.
Source: www.comparitech.com
8 Best RMM Software and Tools
Kaseya VSA is another popular RMM software in the MSP market. It is a unified cloud-based RMM solution with a strong emphasis on automation and security. Kaseya VSA can be configured to deploy software automatically, run patches/updates, and even resolve issues. You can also manage vulnerabilities, set control access with 2FA, manage backup & disaster recovery, AV &...
Source: www.pcwdld.com
Top IT Management Software 2021
One of the biggest threats to IT security is human error. How many email phishing attempts does your workplace see each week? Kaseya VSA recently acquired Graphus, so their IT management suite now contains a powerful email security and phishing defense platform. This keeps your network safer from attacks, and it frees up your IT department’s time to focus on other issues.
Source: www.itbusinessedge.com

Freshservice Reviews

12 Best Asset Management Software For IT Teams In 2023
Freshservice is one of the leading IT asset management platforms (ITAMs) in the world. The ITAM helps CTOs keep their IT assets under control, such as hardware and software, including fixed assets like vehicles and machines
Source: thectoclub.com
20 Best IT Asset Management Software in 2023: ITAM Tools and Solutions
Freshservice is an ITSM and ITAM software that provides asset discovery and inventory, software and hardware tracking, and license management capabilities. Its cloud-based platform is easy to use and offers real-time visibility into asset usage and costs. Freshservice also offers automation features, including automated asset discovery and tracking, to help organizations...
Source: infraon.io
29 Best Alternatives to Dapulse (Now Monday.com)
Freshservice is a web-based application that focuses on IT service management. The software is specifically designed to help IT teams improve the way they perform every task that they might need to perform in the process of project management.
Source: www.proofhub.com

Social recommendations and mentions

Based on our record, Freshservice seems to be more popular. It has been mentiond 3 times since March 2021. We are tracking product recommendations and mentions on various public social media platforms and blogs. They can help you identify which product is more popular and what people think of it.

Kaseya VSA mentions (0)

We have not tracked any mentions of Kaseya VSA yet. Tracking of Kaseya VSA recommendations started around Mar 2021.

Freshservice mentions (3)

  • Outlook Helpdesk Form
    If you're fine with writing emails instead of filling in an Outlook form (as a user), then https://freshservice.com/ might work. Source: about 2 years ago
  • Low Hanging Fruit - Recommendations for Ticketing System????
    FreshService is pretty good and ticks all the boxes you're looking for (https://freshservice.com/). Source: over 2 years ago
  • SchoolDude as a help desk / ticketing system.
    If you're not capable of hosting the solution yourself, there are solutions that have per-agent models that will cost you much less than SchoolDude, all while being substantially more feature rich. osTicket and FreshService are both great examples. A cloud hosted instance of osTicket is only $9/agent/month. FreshService is a more polished solution, but costs more at $19/agent/month. Source: almost 3 years ago

What are some alternatives?

When comparing Kaseya VSA and Freshservice, you can also consider the following products

Atera - Atera’s all-in-one platform enables IT professionals to gain access, visibility, and control over all their networks and devices from anywhere, so they can work smarter and light years faster.

Asana - Asana project management is an effort to re-imagine how we work together, through modern productivity software. Fast and versatile, Asana helps individuals and groups get more done.

NinjaOne - NinjaOne (Formerly NinjaRMM) provides remote monitoring and management software that combines powerful functionality with a fast, modern UI. Easily remediate IT issues, automate common tasks, and support end-users with powerful IT management tools.

Redmine - Flexible project management web application

Goverlan - Goverlan Reach provides IT systems support and remote management software solutions enabling innovative and simplified ways for businesses to address remote IT administration needs.

Basecamp - A simple and elegant project management system.

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