What are some alternatives?
When comparing jtrac and Mantis Bug Tracker, you can also consider the following products
Jira - The #1 software development tool used by agile teams. Jira Software is built for every member of your software team to plan, track, and release great software.
TeamClerk - Team Clerk is project and task management software that automatically keeps your team organized and monitors progress of all of your projects and tasks. Let us organize what you do,so you can focus on why you do it.
Trac - Trac is a project management and bug/issue tracking system. Provides an interface to Subversion and an integrated wiki.
Redmine - Flexible project management web application
Bugzilla - Bugzilla is a "Defect Tracking System" or "Bug-Tracking System".
GoodDay - Good Day - Inspiring work management