JitBit Helpdesk
Freshdesk
Zendesk
HelpScout
osTicket
UseResponse
HappyFox
Intercom
UiPath
ifttt
Microsoft Power Automate
Kissflow
Apache Airflow
Pipefy
Process Street
Pushwoosh
Jitbit Helpdesk is a robust ticketing system for customer service teams. It includes Live Chat, Knowledge Base, tons of integrations (including Active Directory, MS Exchange, SAML etc.) and a powerful automation module that launches "actions" on "triggers".
Enterprise-grade help desk at a moderate price.
JitBit Helpdesk| Categories |
|
|---|---|
| Website | jitbit.com |
| Pricing URL | Official JitBit Helpdesk Pricing |
| Details $ | freemium $29.0 / Monthly (Basic plan) |
| Release Date | 2006-05-01 |
UiPath| Categories |
|
|---|---|
| Website | cloud.uipath.com |
| Pricing URL | - |
| Details $ | - |
| Release Date | - |
Despite being a little lesser known help desk app than some other big names in the industry, Jitbit actually has a very competitive offer. If you are looking for a help desk app check them out.
Pros: - A lot of features and integrations. Everything the other apps have - Clean UI. Small learning curve - Great automation features for bigger companies - They actually take suggestions from customers and implement them. Customer support is great too
Cons: - UI is great but might look a bit outdated for some - Personally, we would benefit from a bit more granular permission control system - Reporting could be a little be more advanced
Freshdesk - Freshdesk is a cloud-based customer support software that lets you support customers through traditional channels like phone and email, social channels like Facebook and Twitter, and your own branded community
ifttt - IFTTT puts the internet to work for you. Create simple connections between the products you use every day.
Zendesk - Zendesk is a beautiful, lightweight help-desk solution.
Microsoft Power Automate - Microsoft Power Automate is an automation platform that integrates DPA, RPA, and process mining. It lets you automate your organization at scale using low-code and AI.
HelpScout - Help Scout is a simple, straightforward way to provide excellent support
Kissflow - Kissflow is a workflow tool & business process workflow management software to automate your workflow process. Rated #1 cloud workflow software in Google Apps Marketplace.
