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JitBit Helpdesk VS PhraseExpander

Compare JitBit Helpdesk VS PhraseExpander and see what are their differences

BoldDesk
Premium Customer Service Software to manage your customer support. Manage support email, publish self-help articles, and automate repetitive tasks. featured
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JitBit Helpdesk logo JitBit Helpdesk

JitBit is a web-based help desk and ticketing software solution

PhraseExpander logo PhraseExpander

Tutorials, videos and step to step guides to get up to speed with PhraseExpander.
  • JitBit Helpdesk Landing page
    Landing page //
    2018-09-30

Jitbit Helpdesk is a robust ticketing system for customer service teams. It includes Live Chat, Knowledge Base, tons of integrations (including Active Directory, MS Exchange, SAML etc.) and a powerful automation module that launches "actions" on "triggers".

Enterprise-grade help desk at a moderate price.

  • PhraseExpander Landing page
    Landing page //
    2023-05-01

JitBit Helpdesk

Categories
  • Customer Service
  • Customer Support
  • Help Desk
  • Help Desk And Ticketing
  • Live Chat
  • Online Ticketing
  • Ticketing System
Website jitbit.com
Pricing URL Official JitBit Helpdesk Pricing
Details $freemium $29.0 / Monthly (Basic plan)
Release Date2006-05-01
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PhraseExpander

Categories
  • Writing Tools
  • Personal Productivity
  • Automation
  • Windows Tools
Website phraseexpander.com
Pricing URL Official PhraseExpander Pricing
Details $-
Release Date-
Edit details

JitBit Helpdesk videos

+ Add

Jitbit Helpdesk Ticketing System Walkthrough

More videos:

  • Review - Create subtickets in Jitbit Helpdesk Software

PhraseExpander videos

+ Add

Create a HPI note with PhraseExpander by using dynamic forms

Category Popularity

0-100% (relative to JitBit Helpdesk and PhraseExpander)

JitBit Helpdesk

PhraseExpander

Customer Support
100 100%
Customer Support
0% 0
Writing Tools
0 0%
Writing Tools
100% 100
Help Desk
100 100%
Help Desk
0% 0
Automation
0 0%
Automation
100% 100

User comments

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Reviews

These are some of the external sources and on-site user reviews we've used to compare JitBit Helpdesk and PhraseExpander

JitBit Helpdesk Reviews

  1. Top-tier helpdesk for a moderate price

    Despite being a little lesser known help desk app than some other big names in the industry, Jitbit actually has a very competitive offer. If you are looking for a help desk app check them out.

    Pros: - A lot of features and integrations. Everything the other apps have - Clean UI. Small learning curve - Great automation features for bigger companies - They actually take suggestions from customers and implement them. Customer support is great too

    Cons: - UI is great but might look a bit outdated for some - Personally, we would benefit from a bit more granular permission control system - Reporting could be a little be more advanced

    🏁 Competitors: Zendesk, HelpScout
The Best Help Desk Software in 2020
JitBit Helpdesk is a simple, but powerful help desk software. It has no size limit - it works well with all company sizes. It offers both hosted and on-premise options so that you can have your help desk software the way that works best for your company.
Source: www.jitbit.com

PhraseExpander Reviews

We have no reviews of PhraseExpander yet.
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What are some alternatives?

When comparing JitBit Helpdesk and PhraseExpander, you can also consider the following products

Freshdesk - Freshdesk is a cloud-based customer support software that lets you support customers through traditional channels like phone and email, social channels like Facebook and Twitter, and your own branded community

PhraseExpress - PhraseExpress is one of the best and most fully featured text expansion apps available to Windows users.

Zendesk - Zendesk is a beautiful, lightweight help-desk solution.

Beeftext - Beeftext is an open-source text substitution tool for Windows.

HelpScout - Help Scout is a simple, straightforward way to provide excellent support

TextExpander - TextExpander: Communicate Smarter. Gather, Perfect, Share Your Knowledge. Recall your best words instantly, repeatedly.

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