Software Alternatives & Reviews

JitBit Helpdesk VS Eloqua

Compare JitBit Helpdesk VS Eloqua and see what are their differences

JitBit Helpdesk logo JitBit Helpdesk

JitBit is a web-based help desk and ticketing software solution

Eloqua logo Eloqua

Eloqua is a marketing automation and revenue performance management platform. Develop marketing campaigns with simple segmenting and filtering features. Track revenue down the marketing funnel to drive insights.
  • JitBit Helpdesk Landing page
    Landing page //
    2018-09-30

Jitbit Helpdesk is a robust ticketing system for customer service teams. It includes Live Chat, Knowledge Base, tons of integrations (including Active Directory, MS Exchange, SAML etc.) and a powerful automation module that launches "actions" on "triggers".

Enterprise-grade help desk at a moderate price.

  • Eloqua Landing page
    Landing page //
    2022-10-09

JitBit Helpdesk

Categories
  • Customer Service
  • Customer Support
  • Help Desk
  • Help Desk And Ticketing
  • Live Chat
  • Online Ticketing
  • Ticketing System
Website jitbit.com
Pricing URL Official JitBit Helpdesk Pricing
Details $freemium $29.0 / Monthly (Basic plan)
Release Date2006-05-01

Eloqua

Categories
  • Marketing Automation
  • Email Marketing
  • CRM
  • Email Marketing Platforms
Website eloqua.com
Pricing URL-
Details $-
Release Date-

JitBit Helpdesk videos

Jitbit Helpdesk Ticketing System Walkthrough

More videos:

  • Review - Create subtickets in Jitbit Helpdesk Software

Eloqua videos

Eloqua Product Overview

More videos:

  • Review - Oracle Eloqua - My Eloqua Overview
  • Review - 4Thought Marketing's Health Check For Eloqua Overview

Category Popularity

0-100% (relative to JitBit Helpdesk and Eloqua)
Customer Support
100 100%
0% 0
Marketing Automation
0 0%
100% 100
Help Desk
100 100%
0% 0
Email Marketing
0 0%
100% 100

User comments

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Reviews

These are some of the external sources and on-site user reviews we've used to compare JitBit Helpdesk and Eloqua

JitBit Helpdesk Reviews

  1. Top-tier helpdesk for a moderate price

    Despite being a little lesser known help desk app than some other big names in the industry, Jitbit actually has a very competitive offer. If you are looking for a help desk app check them out.

    Pros: - A lot of features and integrations. Everything the other apps have - Clean UI. Small learning curve - Great automation features for bigger companies - They actually take suggestions from customers and implement them. Customer support is great too

    Cons: - UI is great but might look a bit outdated for some - Personally, we would benefit from a bit more granular permission control system - Reporting could be a little be more advanced

    🏁 Competitors: Zendesk, HelpScout

The Best Help Desk Software in 2020
JitBit Helpdesk is a simple, but powerful help desk software. It has no size limit - it works well with all company sizes. It offers both hosted and on-premise options so that you can have your help desk software the way that works best for your company.
Source: www.jitbit.com

Eloqua Reviews

The 36 Best Marketing Automation Tools to Use in 2020
As one of the most expensive tools on this list, it’s unlikely that Eloqua is going to be the first choice for your SaaS. Eloqua is primarily used by Enterprise level companies with more than 1,000 employees.
Source: encharge.io

What are some alternatives?

When comparing JitBit Helpdesk and Eloqua, you can also consider the following products

Freshdesk - Freshdesk is a cloud-based customer support software that lets you support customers through traditional channels like phone and email, social channels like Facebook and Twitter, and your own branded community

Marketo - Marketo's powerful marketing automation software helps marketers master the art & science of digital marketing to engage customers and prospects.

Zendesk - Zendesk is a beautiful, lightweight help-desk solution.

HubSpot - Grow Better With HubSpot: Software that's powerful, not overpowering. Seamlessly connect your data, teams, and customers on one CRM platform that grows with your business.

HelpScout - Help Scout is a simple, straightforward way to provide excellent support

Pardot - Salesforce B2B marketing automation