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Jira Service Desk VS Visual Studio Team Services

Compare Jira Service Desk VS Visual Studio Team Services and see what are their differences

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Jira Service Desk logo Jira Service Desk

IT service desk and customer service software by Jira Service Desk. Powerful ticketing system used by 25,000+ organizations. Try it free today.

Visual Studio Team Services logo Visual Studio Team Services

Visual Studio Team Services (VSTS) provides unlimited Git hosting, cloud build for CI, agile planning and continuous delivery.
  • Jira Service Desk Landing page
    Landing page //
    2023-09-13
  • Visual Studio Team Services Landing page
    Landing page //
    2023-03-12

Jira Service Desk videos

+ Add

Introduction to Jira Service Desk

More videos:

  • Review - Jira Service Desk
  • Review - JIRA Service Desk at Spotify

Visual Studio Team Services videos

+ Add

Agile with Visual Studio Team Services

More videos:

  • Review - Visual Studio Team Services vs Team Foundation Server
  • Review - Git with Visual Studio Team Services

Category Popularity

0-100% (relative to Jira Service Desk and Visual Studio Team Services)

Jira Service Desk

Visual Studio Team Services

Help Desk
100 100%
Help Desk
0% 0
A/B Testing
0 0%
A/B Testing
100% 100
Project Management
47 47%
Project Management
53% 53
Website Testing
0 0%
Website Testing
100% 100

User comments

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Reviews

These are some of the external sources and on-site user reviews we've used to compare Jira Service Desk and Visual Studio Team Services

Jira Service Desk Reviews

Top IT Management Software 2021
Jira Service Desk is an IT management system that focuses on helping growing companies move away from email as a means of asking for technical support. In fact, Jira offers a self-service portal to help your employees solve problems without involving IT whenever possible. The knowledge base brings the most relevant results to the top based on what they search for, or, if...
Source: www.itbusinessedge.com
The Best Help Desk Software in 2020
Jira Service Desk is Atlassian's contribution to the help desk software market. Since they already offer a widely-used project and issue tracking system called Jira Software, Jira Service Desk is often a natural choice for those who already use their software. Because it's designed by the same company, integration with existing Jira applications is painless. Additional...
Source: www.jitbit.com
Top 10 Alternatives to Zendesk: Analysis of Leading Help Desk Software Solutions
Issues can be submitted as tickets or resolved through a self-service portal. The open-source platform adapts to core helpdesk functionalities like customer portal, knowledge base, collaboration interface and performance metrics. However, if you lack an I.T. team you might want to consider the out-of-the-box JIRA Service Desk alternatives we have in the list.
Source: financesonline.com

Visual Studio Team Services Reviews

We have no reviews of Visual Studio Team Services yet.
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Social recommendations and mentions

Based on our record, Visual Studio Team Services seems to be more popular. It has been mentiond 29 times since March 2021. We are tracking product recommendations and mentions on various public social media platforms and blogs. They can help you identify which product is more popular and what people think of it.

Jira Service Desk mentions (0)

We have not tracked any mentions of Jira Service Desk yet. Tracking of Jira Service Desk recommendations started around Mar 2021.

Visual Studio Team Services mentions (29)

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What are some alternatives?

When comparing Jira Service Desk and Visual Studio Team Services, you can also consider the following products

Freshservice - Freshservice: the one-stop cloud solution for all your IT management needs.

Helix ALM - Helix ALM is the single, integrated application that lets you centralize and manage requirements, test cases, issues, and other development artifacts and their relationships.

Freshdesk - Freshdesk is a cloud-based customer support software that lets you support customers through traditional channels like phone and email, social channels like Facebook and Twitter, and your own branded community

codeBeamer ALM - Integrated application lifecycle management (ALM) platform

Zendesk - Zendesk is a beautiful, lightweight help-desk solution.

PractiTest - PractiTest is a cloud based Innovative test management tool.

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