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Jira Service Desk VS ManageIQ

Compare Jira Service Desk VS ManageIQ and see what are their differences

BoldDesk
Premium Customer Service Software to manage your customer support. Manage support email, publish self-help articles, and automate repetitive tasks. featured
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Jira Service Desk logo Jira Service Desk

IT service desk and customer service software by Jira Service Desk. Powerful ticketing system used by 25,000+ organizations. Try it free today.

ManageIQ logo ManageIQ

Discover, Optimize, and Control your Hybrid IT. Manage containers, virtual machines, networks, and storage from a single platform.
  • Jira Service Desk Landing page
    Landing page //
    2023-09-13
  • ManageIQ Landing page
    Landing page //
    2023-09-26

Jira Service Desk

Categories
  • DevOps Tools
  • Service Desk
  • Help Desk
  • Customer Support
Website atlassian.com
Details $-
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ManageIQ

Categories
  • IT Management
  • DevOps Tools
  • Container Tools
  • Continuous Integration
Website manageiq.org
Details $
Edit details

Jira Service Desk videos

+ Add

Introduction to Jira Service Desk

More videos:

  • Review - Jira Service Desk
  • Review - JIRA Service Desk at Spotify

ManageIQ videos

+ Add

All About ManageIQ Botvinnik

More videos:

  • Demo - Container Management Demo - ManageIQ Design Summit 2016
  • Demo - Cloud Networking ManageIQ Demo - ManageIQ Design Summit 2016

Category Popularity

0-100% (relative to Jira Service Desk and ManageIQ)

Jira Service Desk

ManageIQ

Help Desk
100 100%
Help Desk
0% 0
DevOps Tools
0 0%
DevOps Tools
100% 100
Project Management
100 100%
Project Management
0% 0
IT Management
0 0%
IT Management
100% 100

User comments

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Reviews

These are some of the external sources and on-site user reviews we've used to compare Jira Service Desk and ManageIQ

Jira Service Desk Reviews

Top IT Management Software 2021
Jira Service Desk is an IT management system that focuses on helping growing companies move away from email as a means of asking for technical support. In fact, Jira offers a self-service portal to help your employees solve problems without involving IT whenever possible. The knowledge base brings the most relevant results to the top based on what they search for, or, if...
Source: www.itbusinessedge.com
The Best Help Desk Software in 2020
Jira Service Desk is Atlassian's contribution to the help desk software market. Since they already offer a widely-used project and issue tracking system called Jira Software, Jira Service Desk is often a natural choice for those who already use their software. Because it's designed by the same company, integration with existing Jira applications is painless. Additional...
Source: www.jitbit.com
Top 10 Alternatives to Zendesk: Analysis of Leading Help Desk Software Solutions
Issues can be submitted as tickets or resolved through a self-service portal. The open-source platform adapts to core helpdesk functionalities like customer portal, knowledge base, collaboration interface and performance metrics. However, if you lack an I.T. team you might want to consider the out-of-the-box JIRA Service Desk alternatives we have in the list.
Source: financesonline.com

ManageIQ Reviews

We have no reviews of ManageIQ yet.
Be the first one to post

Social recommendations and mentions

Based on our record, ManageIQ seems to be more popular. It has been mentiond 1 time since March 2021. We are tracking product recommendations and mentions on various public social media platforms and blogs. They can help you identify which product is more popular and what people think of it.

Jira Service Desk mentions (0)

We have not tracked any mentions of Jira Service Desk yet. Tracking of Jira Service Desk recommendations started around Mar 2021.

ManageIQ mentions (1)

  • Looking for open-source self-service portal for automation I build
    Https://github.com/HewlettPackard/squest Http://manageiq.org/ - I just found this link - it looks promising. Https://budibase.com/approval-apps/ A custom app which requests a ci build which will wait on a manual trigger that an authorized person has to trigger to actually perform it Chat ops workflows mattermost/teams etc. You still have to do all the coding but at least you don't have to do the html gui. You... Source: over 1 year ago

What are some alternatives?

When comparing Jira Service Desk and ManageIQ, you can also consider the following products

Freshservice - Freshservice: the one-stop cloud solution for all your IT management needs.

Ansible - Radically simple configuration-management, application deployment, task-execution, and multi-node orchestration engine

Freshdesk - Freshdesk is a cloud-based customer support software that lets you support customers through traditional channels like phone and email, social channels like Facebook and Twitter, and your own branded community

Device42 - Automatically maintain an up-to-date inventory of your physical, virtual, and cloud servers and containers, network components, software/services/applications, and their inter-relationships and inter-dependencies.

Zendesk - Zendesk is a beautiful, lightweight help-desk solution.

Snap CI - Build, test, and deploy software faster with Snap's continuous integration and deployment tool

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