Software Alternatives & Reviews

Jira Service Desk VS Kaseya Solution

Compare Jira Service Desk VS Kaseya Solution and see what are their differences

Jira Service Desk logo Jira Service Desk

IT service desk and customer service software by Jira Service Desk. Powerful ticketing system used by 25,000+ organizations. Try it free today.

Kaseya Solution logo Kaseya Solution

Automated IT Management Software and Network Management Software Solutions for IT Departments and...
  • Jira Service Desk Landing page
    Landing page //
    2023-09-13
Not present

Jira Service Desk

Categories
  • DevOps Tools
  • Service Desk
  • Help Desk
  • Customer Support
Website atlassian.com

Kaseya Solution

Categories
  • Help Desk
  • Customer Support
  • IT Management
  • MSP
Website kaseya.com

Jira Service Desk videos

Introduction to Jira Service Desk

More videos:

  • Review - Jira Service Desk
  • Review - JIRA Service Desk at Spotify

Kaseya Solution videos

No Kaseya Solution videos yet. You could help us improve this page by suggesting one.

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Category Popularity

0-100% (relative to Jira Service Desk and Kaseya Solution)
Help Desk
97 97%
3% 3
Service Desk
100 100%
0% 0
Customer Support
94 94%
6% 6
Project Management
100 100%
0% 0

User comments

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Reviews

These are some of the external sources and on-site user reviews we've used to compare Jira Service Desk and Kaseya Solution

Jira Service Desk Reviews

Top IT Management Software 2021
Jira Service Desk is an IT management system that focuses on helping growing companies move away from email as a means of asking for technical support. In fact, Jira offers a self-service portal to help your employees solve problems without involving IT whenever possible. The knowledge base brings the most relevant results to the top based on what they search for, or, if...
The Best Help Desk Software in 2020
Jira Service Desk is Atlassian's contribution to the help desk software market. Since they already offer a widely-used project and issue tracking system called Jira Software, Jira Service Desk is often a natural choice for those who already use their software. Because it's designed by the same company, integration with existing Jira applications is painless. Additional...
Source: www.jitbit.com
Top 10 Alternatives to Zendesk: Analysis of Leading Help Desk Software Solutions
Issues can be submitted as tickets or resolved through a self-service portal. The open-source platform adapts to core helpdesk functionalities like customer portal, knowledge base, collaboration interface and performance metrics. However, if you lack an I.T. team you might want to consider the out-of-the-box JIRA Service Desk alternatives we have in the list.

Kaseya Solution Reviews

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What are some alternatives?

When comparing Jira Service Desk and Kaseya Solution, you can also consider the following products

Freshservice - Freshservice: the one-stop cloud solution for all your IT management needs.

Atera - Atera’s all-in-one platform enables IT professionals to gain access, visibility, and control over all their networks and devices from anywhere, so they can work smarter and light years faster.

Freshdesk - Freshdesk is a cloud-based customer support software that lets you support customers through traditional channels like phone and email, social channels like Facebook and Twitter, and your own branded community

NinjaOne - NinjaOne (Formerly NinjaRMM) provides remote monitoring and management software that combines powerful functionality with a fast, modern UI. Easily remediate IT issues, automate common tasks, and support end-users with powerful IT management tools.

Zendesk - Zendesk is a beautiful, lightweight help-desk solution.

tawk.to - tawk.to is a free live chat app that lets you monitor and chat with visitors on your website or from a free customizable page