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Jira Service Desk VS HarmonyPSA

Compare Jira Service Desk VS HarmonyPSA and see what are their differences

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Jira Service Desk logo Jira Service Desk

IT service desk and customer service software by Jira Service Desk. Powerful ticketing system used by 25,000+ organizations. Try it free today.

HarmonyPSA logo HarmonyPSA

HarmonyPSA - Professional Services Automation (PSA) for IT Businesses
  • Jira Service Desk Landing page
    Landing page //
    2023-09-13
  • HarmonyPSA Landing page
    Landing page //
    2022-10-05

Jira Service Desk

Categories
  • DevOps Tools
  • Service Desk
  • Help Desk
  • Customer Support
Website atlassian.com
Pricing URL-
Edit details

HarmonyPSA

Categories
  • PSA
  • IT Automation
  • Work Automation
  • Work Management
  • Task Management
Website harmonypsa.com
Pricing URL Official HarmonyPSA Pricing
Edit details

Jira Service Desk videos

+ Add

Introduction to Jira Service Desk

More videos:

  • Review - Jira Service Desk
  • Review - JIRA Service Desk at Spotify

HarmonyPSA videos

+ Add

GetGuides: Professional Services Automation Software | HarmonyPSA

Category Popularity

0-100% (relative to Jira Service Desk and HarmonyPSA)

Jira Service Desk

HarmonyPSA

Help Desk
100 100%
Help Desk
0% 0
Project Management
54 54%
Project Management
46% 46
PSA
0 0%
PSA
100% 100
Service Desk
100 100%
Service Desk
0% 0

User comments

Share your experience with using Jira Service Desk and HarmonyPSA. For example, how are they different and which one is better?
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Reviews

These are some of the external sources and on-site user reviews we've used to compare Jira Service Desk and HarmonyPSA

Jira Service Desk Reviews

Top IT Management Software 2021
Jira Service Desk is an IT management system that focuses on helping growing companies move away from email as a means of asking for technical support. In fact, Jira offers a self-service portal to help your employees solve problems without involving IT whenever possible. The knowledge base brings the most relevant results to the top based on what they search for, or, if...
Source: www.itbusinessedge.com
The Best Help Desk Software in 2020
Jira Service Desk is Atlassian's contribution to the help desk software market. Since they already offer a widely-used project and issue tracking system called Jira Software, Jira Service Desk is often a natural choice for those who already use their software. Because it's designed by the same company, integration with existing Jira applications is painless. Additional...
Source: www.jitbit.com
Top 10 Alternatives to Zendesk: Analysis of Leading Help Desk Software Solutions
Issues can be submitted as tickets or resolved through a self-service portal. The open-source platform adapts to core helpdesk functionalities like customer portal, knowledge base, collaboration interface and performance metrics. However, if you lack an I.T. team you might want to consider the out-of-the-box JIRA Service Desk alternatives we have in the list.
Source: financesonline.com

HarmonyPSA Reviews

HarmonyPSA alternative
this one is available both in cloud and on-premise. HarmonyPSA pricing is not available on the website and has to be requested (this typically
Source: www.bitrix24.com
HarmonyPSA - Top 8 Alternatives
HarmonyPSA is a fantastic tool with many features, but it’s important to make sure you’re choosing the right Professional Services Automation software for your company and its unique needs. HarmonyPSA has some strong competitors and alternatives, and there’s a chance that one of them might be a better fit for your company.
Source: www.itqlick.com
20 PSA Software Tools, Alternatives for MSPs & VARs
7. HarmonyPSA: Based in London, HarmonyPSA positions itself as an all-in-one platform. MSPs don’t need to buy add-on PSA modules because pricing covers the entire platform. However, the company doesn’t publicly publish that pricing information. And we don’t have a feel for HarmonyPSA’s installed base.
Source: www.channele2e.com

What are some alternatives?

When comparing Jira Service Desk and HarmonyPSA, you can also consider the following products

Freshservice - Freshservice: the one-stop cloud solution for all your IT management needs.

Bitrix24 - Bitrix24 is a free (for small businesses) social enterprise platform. It is a united work space which handles the many aspects of daily operations and tasks. Create your own social intranet in minutes!

Freshdesk - Freshdesk is a cloud-based customer support software that lets you support customers through traditional channels like phone and email, social channels like Facebook and Twitter, and your own branded community

VOGSY - Professional service automation tool built on Google G Suite

Zendesk - Zendesk is a beautiful, lightweight help-desk solution.

Timewatch - Timewatch offers time tracking, expense management, resource scheduling and professional services automation solutions.

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