Jibility VS CloudTalk

Jibility is a free tool for building strategic roadmaps, designed to help businesses address and overcome key challenges to achieve their objectives. It's ideally suited to anyone in a strategic planning role across any industry, whether start-up, scale-up or enterprise.

The app guides users through a six-step method with its roots in capability-based planning, which culminates in a clear and concise roadmap. With an interactive prioritization matrix, capability map, inbuilt content library, publishing templates and more, Jibility makes it quick and easy to map out how to translate your vision into execution.

CloudTalk is a contact center management solution that enables businesses to streamline communications with teams and customers using virtual call systems. It allows executives to manage inbound/outbound calls, extract interaction history from various sources and provide personalized support to clients. All you have to do is connect to the internet and CloudTalk will take care of everything else. The advantage of cloud software is also the ability to fully scale and adapt to customer needs.

CloudTalk provides a number of advanced features such as automated call distribution, call forwarding, interactive voice response, custom reporting, international numbers and much more. One of the biggest benefits are the integrations with globally used systems (eg HubSpot, Zendesk, Salesforce, Intercom, Freshdesk ...) where companies have all the data in one place and always up to date.