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Jatana VS Olark

Compare Jatana VS Olark and see what are their differences

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Jatana logo Jatana

Jatana is a customer Support Automation Platform which helps support teams deliver better service to thousands of customers worldwide thanks to a clever mix of Artificial Intelligence and workflow automation.

Olark logo Olark

Real-time chat and monitoring of your website visitors through Google Talk and Jabber.
  • Jatana Landing page
    Landing page //
    2023-09-19
  • Olark Landing page
    Landing page //
    2023-07-05

Jatana

Categories
  • Customer Support
  • Customer Service
  • Customer Messaging
  • Customer Experience Management
  • AI
Website jatana.ai
Pricing URL Official Jatana Pricing
Edit details

Olark

Categories
  • Customer Support
  • Help Desk
  • Live Chat
  • CRM
Website olark.com
Pricing URL Official Olark Pricing
Edit details

Jatana videos

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Olark videos

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Olark Review: Strenghts and Weaknesses of the Live Chat Software

More videos:

  • Review - Olark review - picksaas.com

Category Popularity

0-100% (relative to Jatana and Olark)

Jatana

Olark

Customer Support
5 5%
Customer Support
95% 95
Chatbots
100 100%
Chatbots
0% 0
Live Chat
0 0%
Live Chat
100% 100
Customer Service
100 100%
Customer Service
0% 0

User comments

Share your experience with using Jatana and Olark. For example, how are they different and which one is better?
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Reviews

These are some of the external sources and on-site user reviews we've used to compare Jatana and Olark

Jatana Reviews

We have no reviews of Jatana yet.
Be the first one to post

Olark Reviews

9 Best ManyChat Alternatives & Competitors in 2024
Olark stands out thanks to its modern marketing functionalities. These include attention-grabbing interfaces and imagery. It offers features and aspects that resonate with customers. Overall, Olark is a simple, well-grounded tool that is worth considering if you run a small business or work as a solo professional.
Source: www.tidio.com
The 10 Best Tawk.to Alternatives and Competitors [2022]
Olark is a full customer relationship management (CRM) platform. Its primary features are live chat for sales and customer support. For the latter, they offer automated chat, organized customer data insights, and live chat analytics so you can track your performance. For example, you can monitor average live chat response times.
Source: www.tidio.com
11 Best Customer Service Software & Apps You Need in 2022
Olark’s CoPilot is a chatbot that makes your support team’s jobs easier and improves the customer experience. Using AI, CoPilot can understand questions and send answers to the common ones. It can also route customers to the right agent based on their needs. One of the best parts is that Olark will build your chatbots for you so you don’t have to spend time and energy...
Source: krisp.ai
What are alternatives to LiveChat?
What are good alternatives to LivePerson, Olark, and ATG? I am looking for minimal integration with an analytic overlay and low cost.
Source: www.quora.com

Social recommendations and mentions

Based on our record, Olark seems to be more popular. It has been mentiond 1 time since March 2021. We are tracking product recommendations and mentions on various public social media platforms and blogs. They can help you identify which product is more popular and what people think of it.

Jatana mentions (0)

We have not tracked any mentions of Jatana yet. Tracking of Jatana recommendations started around Mar 2021.

Olark mentions (1)

  • You don't need live chat on your website
    I think there is some nuance here that is helpful to unpack. We'd almost all agree that: 1. Things that get in the way of solving customer needs are annoying. Most modals, popups, proactive notification that don't happen at the right time. This could include chat, email capture, cookie banners, chat bots, popovers. 2. For almost every business there are some sets of customer needs that require a conversation... - Source: Hacker News / over 1 year ago

What are some alternatives?

When comparing Jatana and Olark, you can also consider the following products

DigitalGenius - DigitalGenius brings practical applications of artificial intelligence into the customer service operations of global companies.

Intercom - Intercom is a customer relationship management and messaging tool for web businesses. Build relationships with users to create loyal customers.

Modria - Businesses and individuals the world over resolve their issues quickly and effectively with Modria the online dispute resolution solution, a Fairness Engine for the Internet.

tawk.to - tawk.to is a free live chat app that lets you monitor and chat with visitors on your website or from a free customizable page

GenieTalk.ai - We bring the world to experience a new age of automation & digitalization with meaningful conversations through CONVERSATIONAL AI.

LiveChat - LiveChat - premium live chat software. Approach customers directly on the website, make connections and drive more sales using LiveChat.

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