Software Alternatives & Reviews

iTop VS Zabbix

Compare iTop VS Zabbix and see what are their differences

iTop logo iTop

By your side to ­empower your team and bring your ­customer service to another level

Zabbix logo Zabbix

Track, record, alert and visualize performance and availability of IT resources
  • iTop Landing page
    Landing page //
    2022-08-04

iTop is an Open Source web application for the day to day operations of an IT environment. iTop was designed with the ITIL best practices in mind but does not dictate any specific process, the application is flexible enough to adapt to your processes whether you want rather informal and pragmatic processes or a strict ITIL aligned behaviour.

The belief behind iTop is that a CMDB must be an operational tool. The only way for a CMDB to be accurate and up to date is to be used day-to-day by the IT teams (support agents, IT engineers, etc.). Moreover, the more the CMDB is integrated with other IT tools (monitoring systems, reporting tools, automated inventory, etc.), the better.

iTop features, what you can do with it:

  • Document your IT infrastructure and all the relationships between the various pieces and stakeholders of the infrastructure (servers, applications, network devices, virtual machines, contacts, locations…)
  • Manage incidents, user requests, planned outages…
  • Document IT services and contracts with external providers including service level agreements
  • Export all the information in a manual or scripted manner
  • Mass import (manually and using scripts) or synchronize/federate any data from external systems

iTop can be used by different types of persons:

  • Help Desk agents
  • Support engineers (1st level, 2nd level…)
  • Service managers
  • IT managers
  • End-users: a simplified “portal” interface is available to let them submit their requests directly.
  • Zabbix Landing page
    Landing page //
    2023-10-21

iTop

Categories
  • Monitoring Tools
  • Log Management
  • Help Desk
  • Project Management
Website combodo.com
Details $-

Zabbix

Categories
  • Monitoring Tools
  • Performance Monitoring
  • DevOps Tools
  • Website Monitoring
  • Log Management
Website zabbix.com
Details $free

iTop videos

iTOP Electronic Spinning Top! Review

More videos:

  • Review - iTop Review: GTA San Andreas
  • Review - ITop Electronic Spinner Game Review for Character Options age 8+

Zabbix videos

An overview of Zabbix 4.0 and how we are using it.

More videos:

  • Review - Zabbix Monitoring Solution - Overview
  • Review - ZABBIX Network Discovery For Dynamic Deployments

Category Popularity

0-100% (relative to iTop and Zabbix)
Monitoring Tools
4 4%
96% 96
Log Management
5 5%
95% 95
Help Desk
100 100%
0% 0
Performance Monitoring
0 0%
100% 100

User comments

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Reviews

These are some of the external sources and on-site user reviews we've used to compare iTop and Zabbix

iTop Reviews

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Zabbix Reviews

  1. Indispensable

    Zabbix has been part of my toolbox for quite some time. I can easily say it's an indispensable tool for me now.

    Managing a dozen servers without Zabbix would be unimaginable. I'm monitoring all of this: CPU, Memory, Hard-drives, website response times, downtime. The UI might be a bit "old school", but everything works flawlessly.

    With regards to hard-drive monitoring, I love the machine learning option that allows you to "predict" the number of days before running out of space. That's quite helpful, as I've got some of my servers down due to running out of space multiple times in the past (before I was using Zabbix).

    👍 Pros:    Open-source|It can monitor everything
    👎 Cons:    The ui is a bit unintuitive in some cases

The Best Cacti Monitoring Alternatives
The tool works on a server-agent basis, meaning you have to install the Zabbix agent on a server to have it monitored by the Zabbix server. It also supports all of the most popular operating systems, including Windows, Linux, macOS, Free and Open BSD, Solaris, etc.
The Best Open Source Network Monitoring Tools in 2023
Description: Zabbix is an open source monitoring tool suite that includes network monitoring. The network monitoring capabilties of Zabbix includes performance metric analysis, such as bandwidth usage, packet loss, and CPU/memory utilization. It can also detect network node and connection health problems by checking for devices in critical condition. Zabbix can alert you...
Top 10 PRTG Alternatives for Monitoring Networks and IT Infrastructure
Just like Nagios XI, Zabbix is focused more on IT infrastructure monitoring (Windows servers, Linux machines, cloud servers etc), but can also monitor any possible performance metrics and incidents in your network.
10 Best Linux Monitoring Tools and Software to Improve Server Performance [2022 Comparison]
Zabbix offers out-of-the-box templates with pre-configured metrics, triggers, graphs, applications, screens, and rules that you can view and use on a central Zabbix server. It also allows you to configure triggers based on logical tests for monitored statistics (for example, if the load average is too high, per CPU, on a Linux server). Then you can define an action based on...
Source: sematext.com
10 Best Zabbix Alternatives
If you figured out that Zabbix is not best suited for your environment and you’re considering a suitable alternative, you’ll find lots of them out there from open-source to commercial level. Choosing the right one for your business and budget can be challenging. To help you decide between the countless open-source and commercial IT infrastructure monitoring tools on the...

Social recommendations and mentions

Based on our record, Zabbix seems to be more popular. It has been mentiond 5 times since March 2021. We are tracking product recommendations and mentions on various public social media platforms and blogs. They can help you identify which product is more popular and what people think of it.

iTop mentions (0)

We have not tracked any mentions of iTop yet. Tracking of iTop recommendations started around Mar 2021.

Zabbix mentions (5)

  • Learning Resources
    Official Zabbix trainings, documentation on zabbix.com ? Source: over 1 year ago
  • zabbix installation
    Hallo, do you know a howto to install zabbix on an ubuntu 20.04 ? I tried the manuals from zabbix.com for MySQL Apache but it didn't work. Source: almost 2 years ago
  • How I am getting experience as a linux admistrator (Follow Up)
    He suggested that I indeed should set up a home-lab. To be specific he said that I should create a minimal install of Centos 8 and install zabbix server on it (https://zabbix.com) and monitor a whole bunch of other VMs, services and stuff.. He said that I should set up a variety of VMs and also maybe host a website on one of them. And then if I was able to do that, I could help to share a load of zabbix related... Source: about 2 years ago
  • Ubuntu Impish 21.10 / Zabbix 6.0 LTS
    This is a fresh 21.10 install, using the install repo as detailed on the zabbix.com download page. Source: about 2 years ago
  • One dev conference speaker's family member died, need your help to fill the speaking slot on Nov 27/28
    Well, if you can't find anyone, I am more than happy to fill the slot with something regarding Zabbix - just let me know ;). Source: over 2 years ago

What are some alternatives?

When comparing iTop and Zabbix, you can also consider the following products

NetBox - NetBox is an open source web application designed to help manage and document computer networks. NetBox was developed specifically to address the needs of network and infrastructure engineers.

Datadog - See metrics from all of your apps, tools & services in one place with Datadog's cloud monitoring as a service solution. Try it for free.

ServiceNow - ServiceNow automates and manages global enterprise service relationships. Create a single system of record for enterprise services, automate manual tasks, consolidate legacy ITIL systems.

Nagios - Complete monitoring and alerting for servers, switches, applications, and services

RackTables - Racktables is a nifty and robust solution for datacenter and server room asset management.

Dynatrace - Cloud-based quality testing, performance monitoring and analytics for mobile apps and websites. Get started with Keynote today!