InvGate Service Desk VS DirectIQ
Compare InvGate Service Desk VS DirectIQ and see what are their differences
Preferred Patron
Preferred Patron is the top Customer Loyalty Software Program for businesses in any industry of any size.
featured
Preferred Patron
InvGate Service Desk
Zendesk
Freshdesk
osTicket
Freshservice
ServiceNow
ProProfs Help Desk
EasyVista
DirectIQ
MailChimp
Constant Contact
Retail ViVA
TinyURL
Campaigner
FeedAlpha
IMS POS Management
InvGate Service Desk is an IT service management platform that offers help desk request fulfillment, customer service and support and self-service knowledge management. InvGate lets users create trouble tickets, run advanced reports and view analytics and automate workflows. Its drag-and-drop and drill-down functionality allow data to be accessible to all members of the team. The solution offers features such as ticket management, knowledge base, problem management, change management, reporting and analytics. The built-in analytics tool uses OLAP approach to deliver data and information in real-time. The system can be purchased outright as an on-premise option, or cloud-based, with an annual recurring fee. It is customizable depending on the needs of the company. InvGate also offers web self-service capabilities, so staff can track the progress of trouble tickets, search the knowledge base, and promote self-resolution to IT service requests.
DirectIQ is an easy-to-use email marketing tool that allows businesses to reach their customers quickly and effectively. It provides powerful automation flows and a wide range of integrations, including Shopify, so businesses can create personalized experiences for their customers.
With DirectIQ, businesses can also benefit from the powerful analytics and reporting capabilities that enable them to track the performance of their campaigns.
With its 24/7 customer support, DirectIQ provides customers with the help they need to successfully send and track their emails.
Moreover, with thousands of satisfied customers, DirectIQ is a reliable email marketing tool that businesses can trust.
InvGate Service Desk| Categories |
|
|---|---|
| Website | invgate.com |
| Pricing URL | Official InvGate Service Desk Pricing |
| Details $ | paid Free Trial |
| Platforms | |
| Release Date | 2009-01-10 |
DirectIQ| Categories |
|
|---|---|
| Website | directiq.com |
| Pricing URL | Official DirectIQ Pricing |
| Details $ | freemium $15.0 / Monthly (Essential 2500 Contacts Plan) |
| Platforms | |
| Release Date | - |
Based on our record, InvGate Service Desk seems to be more popular. It has been mentiond 2 times since March 2021. We are tracking product recommendations and mentions on various public social media platforms and blogs. They can help you identify which product is more popular and what people think of it.
But you probably should take a look at Invgate Service Desk (https://invgate.com/service-desk/) ;) you'll thank me later. Source: over 1 year ago
Hi there! In my company we use InvGate Service Desk. It's very friendly, very flexible and very easy to implement. We use it for change management. Source: almost 2 years ago
Zendesk - Zendesk is a beautiful, lightweight help-desk solution.
MailChimp - MailChimp is the best way to design, send, and share email newsletters.
Freshdesk - Freshdesk is a cloud-based customer support software that lets you support customers through traditional channels like phone and email, social channels like Facebook and Twitter, and your own branded community
Constant Contact - Constant Contact offers email marketing, social media marketing, online survey, event marketing, digital storefronts, and local deals tools.
osTicket - osTicket is a widely-used open source support ticket system.
Retail ViVA - Sathguru’s Retail ViVA is (AI) Powered, Cloud ERP solution built for Retail industry, with 26 integrated modules and 9 tools for Retailer's business transformation