Software Alternatives & Reviews

InterLink VS PlayVox

Compare InterLink VS PlayVox and see what are their differences

InterLink logo InterLink

InterLink is a web-based quality management application that connects API Spec Q1 requirements in a single solution.

PlayVox logo PlayVox

With PlayVox you can run your QA, Coaching, Training and Motivation programs in one place in order to improve CSAT and other relevant KPIs.
  • InterLink Landing page
    Landing page //
    2023-08-17
  • PlayVox Landing page
    Landing page //
    2023-09-28

Are you currently conducting quality evaluations on your service team? Is your growth and high amounts of customer demands affecting your service?

Running quality assurance on spreadsheets is difficult to control, not scalable and not accurate enough for you to make decisions on what needs to be improved and what’s truly important to your customers.

Centralize, filter, and prioritize all your interactions to identify where the real problems are.

PlayVox is a quality assurance software for customer service teams. By using PlayVox you can manage all your quality operations to easily pinpoint customer service issues and take real-time action such as coaching, training and motivating agents to drive continuous improvement.

InterLink videos

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PlayVox videos

Playvox Agent Optimization Suite

More videos:

  • Review - Playvox Roles Management Feature
  • Review - Playvox App for Zendesk Support

Category Popularity

0-100% (relative to InterLink and PlayVox)
Project Management
100 100%
0% 0
Communication
0 0%
100% 100
CMS
100 100%
0% 0
Work Management
0 0%
100% 100

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