Software Alternatives & Reviews

Intercom VS EngageBay

Compare Intercom VS EngageBay and see what are their differences

Intercom logo Intercom

Intercom is a customer relationship management and messaging tool for web businesses. Build relationships with users to create loyal customers.

EngageBay logo EngageBay

EngageBay is an affordable all-in-one marketing, sales CRM and service helpdesk software for growing companies to acquire, engage and nurture web visitors to happy customers.
  • Intercom Landing page
    Landing page //
    2023-07-05
  • EngageBay Landing page
    Landing page //
    2023-06-15

EngageBay is a simple, affordable, integrated, all-in-one marketing, sales & service automation platform with a free CRM, built to grow small businesses and startups.

EngageBay's Email Marketing platform helps you grow your business with intelligent, powerful email marketing. The Marketing Automation suite helps you save time, nurture your audience and automate routine, manual tasks.

With the free CRM and Sales Automation, you can organize all your email contacts, track deals, and the sales pipeline to grow your sales. Further, you can build meaningful customer relationships that stay for life.

And finally, with the free Live Chat & Helpdesk features, provide real-time assistance to convert visitors to happy customers. Track, prioritize and solve customer support tickets in minutes.

Intercom videos

Intercom Review & Tutorial - How to Use Intercom for Websites

More videos:

  • Review - Intercom Software Review, Engage, Respond, Educate
  • Review - BTI V6 1200m Bluetooth & Intercom Review

EngageBay videos

Product Demo - In Depth Demo and Key Features of EngageBay

More videos:

  • Review - EngageBay Sales Automation Overview
  • Review - Marketing Platform - An Overview of EngageBay's Marketing Platform

Category Popularity

0-100% (relative to Intercom and EngageBay)
Customer Support
100 100%
0% 0
Email Marketing
0 0%
100% 100
CRM
94 94%
6% 6
Marketing Automation
0 0%
100% 100

User comments

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Reviews

These are some of the external sources and on-site user reviews we've used to compare Intercom and EngageBay

Intercom Reviews

  1. An essential communication tool

    Intercom provides a lot of value to us. From live chat to email marketing and even helping us to create support documentation, Intercom handles a lot of key moving parts that are essential to keeping customers happy.


9 Best ManyChat Alternatives & Competitors in 2024
Intercom’s main features are its helpdesk interfaces and chatbots. But it also includes lead qualification and nurturing functionalities. It offers product tours and resolution bots that can solve many customer concerns at once, freeing your reps’ time for the most complex queries. You can also make use of its Messenger integration and a provided chatbot to improve your...
Source: www.tidio.com
15 best user onboarding software you need to try in 2023
With a focus on conversation, Intercom personalizes more of the user tour experience, including the use of mini-avatars of your employees and chatbot integration to deliver FAQs in a more interactive way. Intercom aim to bring more two-way dialogue back into onboarding, something that can be neglected in other systems.
10 best Manychat alternatives in 2024 (free & paid)
Intercom is a solution that provides a customer experience across automation and human support. You can use it to automate some repetitive customer questions and tasks, send proactive messages, free up your team, and save resources. Intercom lets you respond to customer inquiries in the channel they arise or the channel that they prefer.
Source: chatfuel.com
8 Best Usetiful Alternatives and Competitors That Are More Professional
But I have to point out that the features that Intercom does provide are very user-friendly and easy to use. If you are currently using Intercom’s messaging widget already, it is really easy to implement and use Product Tours and start decreasing churn rates.
Source: userguiding.com
Top 10 Lead Generation Agencies In 2023
Intercom is not like other lead generation companies; it provides a Conversational Relationship Platform to manage dealings with current and prospective customers. This is an exceptional instrument for connecting with website guests and transforming them into leads. Utilizing Intercom’s live chat and other tools, you can generate leads from your website.

EngageBay Reviews

  1. Very Happy with the platform overall.

    Very Happy with the platform overall. The product offers a wide range of functionality to an affordable price. Engagebay has simplified and streamlined our marketing processes, especially the full-featured marketing automation solutions. If you are looking for a small business software to run your company for you then this is it.

    🏁 Competitors:
  2. My handy business tool.

    Engagebay has grew on me. It eases my workflow from planning to implementation. Automation is something I just learned coz I use to do things manually and relied only on social media. It really changed my perspective on CRM's and marketing tools. I can easily schedule appointments here. I can adjust and develop my email marketing flows and helps me generate leads quickly and easily. Also, the analytics comes in so handy, it gives me a better view of how everything is going as it is detailed enough for me. Plus, it is more affordable than other CRM or marketing tools.

    It is just making things less of a stress and I get to enjoy more of marketing and sales with just this.

    👍 Pros:    Easy to use|Affordable price|Sales & marketing automation|Realtime tracking & report|Powerful analytics|Appointment scheduling|Intuitive workflow|24/7 support (chat and phone)
  3. Undoubtedly the best Sales-Marketing tool

    What I like about using Engagebay, aside that it's affordable, It's a great alternative for sales, marketing and service tool. It does its job so well for the price. I'm able to build my traffic and reached out to many prospects and customers.

    The free CRM is a big win! You get features that highly helps you out especially if you're a startup or an SBM. We're glad we got to use this feature coz it made it easier for us to get things done.

    Simply put, it is a powerful platform. And it has helped us attain our goals we needed to get.

    🏁 Competitors: HubSpot, Klaviyo
    👍 Pros:    Affordable price|Crm|Smart scheduling|Lead generation|Lead nurturing|Sales & marketing automation|Easy integration|Great customer support|Landing page

11 Best Omnisend Alternatives and Competitors for 2022
Engagebay is an eCommerce marketing platform that offers multiple features to cater to eCommerce marketing needs. It is not an app like Omnisend email marketing, instead, it gives you a comprehensive set of marketing tools, including Email Marketing, Marketing Automation, Landing Page Builder, Lead Generation tools, Social Suite & more.
10 Best eCommerce CRM Softwares | eCommerce Solutions 2020
By using engagement tools, EngageBay is excellent at lead generation - by interacting with customers who are on their client's website. You can expect the usual CRM modules from EngageBay, too, which can all be automated - leaving you with time to handle other tasks.
6 Best ActiveCampaign Alternatives in 2022 [With Pricing & Features]
With EngageBay's WYSIWYG drag-and-drop landing page designer, you can create visually stunning and responsive pages from scratch. EngageBay also provides you with a vast collection of pre-built templates to choose from, making it easy for you to build landing pages and forms.
Source: www.sendx.io
8 HubSpot Alternatives for Marketing Automation
Ideal For: With a robust free plan, EngageBay will be a good option for startups and small businesses looking to get started. Businesses with budgets can leverage EngageBay to unify their marketing, sales, and support departments to get a 360-degree view of their customers. If you need to offer support to customers, you can use help desk features to do so. IT businesses can...
Best HubSpot CRM Software Solution Alternatives
EngageBay is an integrated, cloud-based all-in-one marketing, sales & support CRM for growing businesses. With a set of powerful features such as 360 degree customer view, marketing automation, email marketing, landing pages, web forms, appointment scheduling, contact management, free CRM, CRM database, free live chat software, SLAs, ticketing, views and macros, all priced...

Social recommendations and mentions

Based on our record, Intercom seems to be more popular. It has been mentiond 6 times since March 2021. We are tracking product recommendations and mentions on various public social media platforms and blogs. They can help you identify which product is more popular and what people think of it.

Intercom mentions (6)

  • I started affiliate marketing, but with a twist
    Use chatbots to automate customer service: Chatbots use natural language processing to communicate with customers and answer their questions. By integrating chatbots into your affiliate marketing strategy, you can automate customer service and increase engagement with potential customers. This can lead to more sales and higher commissions. (Crisp, Intercom). Source: about 1 year ago
  • How to embed a web application into another website via API?
    I am trying to create an application that will work on a customer's website. Much like tawk.to or intercom.com. Source: almost 2 years ago
  • Here's how I'd figure out the go-to-market for a Customer Support SaaS
    My way of doing marketing starts with figuring out what my overall project will (or will not) be. In this case, I looked at the vendors like Zendesk, Intercom, Freshdesk, or Help Scout. They all have whizbang features such as live-chat, collaboration stuffs, automations and workflows. They bill per contact and addons. I’d emphasize a straightforward, fuss-free angle instead. Source: almost 2 years ago
  • Chat widget with react.js
    I wanted to know the best practices of developing a widget. So I went through the popular implementations of it. I liked Intercom's widget very much. It is written in React. I analyzed how it works. The minimal javascript is loaded async on the webpage. It is injecting an iframe with id intercom-frame. That iframe has a script in it's head with a source URl. Obviously it is React bundle. Source: about 2 years ago
  • What PRODUCT TOUR software do you like for an early SaaS?
    If you're looking at it to guide new users through onboarding, Intercom is pretty good. Source: about 2 years ago
View more

EngageBay mentions (0)

We have not tracked any mentions of EngageBay yet. Tracking of EngageBay recommendations started around Mar 2021.

What are some alternatives?

When comparing Intercom and EngageBay, you can also consider the following products

Zendesk - Zendesk is a beautiful, lightweight help-desk solution.

ActiveCampaign - Integrated email marketing, marketing automation, and small business CRM. Send beautiful newsletters, setup behavioral based automations, and benefit from sales automation.

Freshdesk - Freshdesk is a cloud-based customer support software that lets you support customers through traditional channels like phone and email, social channels like Facebook and Twitter, and your own branded community

HubSpot - Grow Better With HubSpot: Software that's powerful, not overpowering. Seamlessly connect your data, teams, and customers on one CRM platform that grows with your business.

Drift - A messaging app that helps you grow your business.

Listmonk - Send e-mail campaigns from a powerful dashboard. High performance and features packed into one app.