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Inbenta VS Chat.io

Compare Inbenta VS Chat.io and see what are their differences

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Premium Customer Service Software to manage your customer support. Manage support email, publish self-help articles, and automate repetitive tasks. featured
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Inbenta logo Inbenta

AI-powered search for customer support & e-commerce

Chat.io logo Chat.io

Chat.io is a live chat app that makes it easy for businesses to talk to their website visitors and convert them into customers, from anywhere.
  • Inbenta Landing page
    Landing page //
    2023-09-19

At Inbenta, we help companies instantly answer questions from web users and employees thanks to #AI || #chatbots #dynamicFAQ #NLP We leverage omnichannel strategy with natural language entry points: a real difference for your customer experience. Discover more on : https://www.inbenta.com/en/products/chatbot/

Inbenta's technology includes : -Conversation interfaces -Bidirectional voice-to-text transfer -NLP (Natural Language Processing). -Lexicon -Dialog Manager -Knowledge base -Integration with third-party tools

  • Chat.io Landing page
    Landing page //
    2021-10-04

Inbenta videos

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Chat.io videos

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moustach.io review of chat.io

Category Popularity

0-100% (relative to Inbenta and Chat.io)

Inbenta

Chat.io

Customer Support
14 14%
Customer Support
86% 86
Custom Search Engine
100 100%
Custom Search Engine
0% 0
Business & Commerce
0 0%
Business & Commerce
100% 100
Help Desk
21 21%
Help Desk
79% 79

User comments

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Reviews

These are some of the external sources and on-site user reviews we've used to compare Inbenta and Chat.io

Inbenta Reviews

Top 10 Site Search Software Tools & Plugins for 2022
Inbenta is a powerful AI platform that offers a robust internal search engine to simplify and enhance your search experience. You can easily implement faceted search by indexing content from all relevant sources and connecting it with your product catalog. Inbenta allows you to provide a seamless visitor experience by auto-completing their queries, understanding the meaning...
Source: influencermarketinghub.com

Chat.io Reviews

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What are some alternatives?

When comparing Inbenta and Chat.io, you can also consider the following products

LiveAgent - LiveAgent is a fully-featured web-based live chat and help desk software. It harnesses the power of a universal inbox, real-time live chat, built-in call center, and a robust customer service portal. Start your free 1 month trial today!

Intercom - Intercom is a customer relationship management and messaging tool for web businesses. Build relationships with users to create loyal customers.

JivoChat - JivoChat is a live chat that enables you to talk to visitors on your website

tawk.to - tawk.to is a free live chat app that lets you monitor and chat with visitors on your website or from a free customizable page

Freshdesk - Freshdesk is a cloud-based customer support software that lets you support customers through traditional channels like phone and email, social channels like Facebook and Twitter, and your own branded community

TextUs - TextUs is the leading businesses texting platform for professionals.

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