Impel VS Gorgias

Compare Impel VS Gorgias and see what are their differences

Premium Customer Service Software to manage your customer support. Manage support email, publish self-help articles, and automate repetitive tasks. featured

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Impel

Business Management on the Cloud and on the Go!

Gorgias

Gorgias is a helpdesk built to provide great support at scale.

Landing page //
2019-10-23

Landing page //
2023-10-07

Categories	Web Health & Wellness Fitness Healthcare
Website	impelops.com
Pricing URL	-

Categories	Help Desk Customer Support Customer Service Help Desk And Ticketing
Website	gorgias.com
Pricing URL	Official Gorgias Pricing

Impel videos

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Impel Down -REVIEW

Gorgias videos

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GORGIAS SUPPORT & LIVE CHAT SHOPIFY APP - Honest Review by EcomExperts.io

Category Popularity

0-100% (relative to Impel and Gorgias)

Gorgias

Health & Wellness

100 100%

Health & Wellness

0% 0

Customer Support

0 0%

Customer Support

100% 100

Healthcare

100 100%

Healthcare

0% 0

Help Desk

0 0%

Help Desk

100% 100

User comments

Share your experience with using Impel and Gorgias. For example, how are they different and which one is better?

Reviews

These are some of the external sources and on-site user reviews we've used to compare Impel and Gorgias

Impel Reviews

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Gorgias Reviews

9 Best ManyChat Alternatives & Competitors in 2024

Some live chat and CRM companies focus on specific industries or offer tools that go beyond chat widgets and customer communication. Gorgias is one of the most focused and utility-rich options, although it’s a more expensive ManyChat alternative. You can also connect your Facebook Messenger to your Gorgias account and keep the customer conversations in one place.

Source: www.tidio.com

The 10 Best Tawk.to Alternatives and Competitors [2022]

Gorgias is a Shopify live chat and a CRM that features several different analytical and lead qualification features meant to bolster customer relations. In addition, these features increase bottom lines directly with sales-oriented reporting dashboards.

Source: www.tidio.com

11 Best Customer Service Software & Apps You Need in 2022

Gorgias has carved out a niche for itself as the customer service software for ecommerce. It can connect with major platforms Shopify, Magento, and BigCommerce. More than 8,000 direct-to-consumer brands use Gorgias, including Timbuk2, Steve Madden, and Marine Layer.

Source: krisp.ai

5 Amazing Help Desk Apps That Will Help You Scale Your Customer Support

Gorgias also differs in its pricing. Rather than charging per agent per month, like other help desk apps, Gorgias just charges a flat rate for the month that starts from $60/month. This means you can have an unlimited amount of agents using the software, all for the same price. This either makes it more affordable or more expensive, depending on how many agents you were...

Source: www.ltvplus.com

Social recommendations and mentions

Based on our record, Gorgias seems to be more popular. It has been mentiond 2 times since March 2021. We are tracking product recommendations and mentions on various public social media platforms and blogs. They can help you identify which product is more popular and what people think of it.

Impel mentions (0)

We have not tracked any mentions of Impel yet. Tracking of Impel recommendations started around Mar 2021.

Gorgias mentions (2)

Getting Started with Shopify Webhooks
These are fired when a customer creates or updates an issue (complaint or comment) relating to the service they got from your store on Shopify. The two events under this category are disputes/create and disputes/update. One use case for these events is to create and update issues on an external issue tracker like Gorgias. Services like Gorgias have more customer support features built-in than what is available on... - Source: dev.to / over 2 years ago
Ask HN: Who is hiring? (July 2021)
Gorgias | Engineering | Full-time | Worldwide (offices in SF and Paris) | Remote friendly At Gorgias (https://gorgias.com) we build the e-commerce help desk that turns customer service into a profit center. - Source: Hacker News / almost 3 years ago

What are some alternatives?

When comparing Impel and Gorgias, you can also consider the following products

MeoCare - Online diet motivation and support

Zendesk - Zendesk is a beautiful, lightweight help-desk solution.

UberOut - Access gyms at low daily rates starting at $5/day

Freshdesk - Freshdesk is a cloud-based customer support software that lets you support customers through traditional channels like phone and email, social channels like Facebook and Twitter, and your own branded community

Fitpal - Únete a la revolución fitness

HelpScout - Help Scout is a simple, straightforward way to provide excellent support