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iMonitor 365 VS NICE inContact

Compare iMonitor 365 VS NICE inContact and see what are their differences

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Premium Customer Service Software to manage your customer support. Manage support email, publish self-help articles, and automate repetitive tasks. featured
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iMonitor 365 logo iMonitor 365

iMonitor 365 is a cloud-based remote employee monitoring solution for Windows and Mac.

NICE inContact logo NICE inContact

Get the DMG Consulting report reprint on cloud contact centers.
  • iMonitor 365 Landing page
    Landing page //
    2019-03-29
  • NICE inContact Landing page
    Landing page //
    2023-10-04

iMonitor 365 videos

+ Add

iMonitor 365 Demo Video

More videos:

  • Demo - iMonitor 365 Demo

NICE inContact videos

+ Add

NICE inContact CXone Quality Management Pro Improves the Customer Experience

More videos:

  • Demo - NICE inContact Demo - Virtual Call Center, VOIP Contact Center Software
  • Review - NICE inContact CXone for IT Leaders

Category Popularity

0-100% (relative to iMonitor 365 and NICE inContact)

iMonitor 365

NICE inContact

Time Tracking
100 100%
Time Tracking
0% 0
Communication
0 0%
Communication
100% 100
Work Management
100 100%
Work Management
0% 0
Enterprise Communication
0 0%
Enterprise Communication
100% 100

User comments

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Reviews

These are some of the external sources and on-site user reviews we've used to compare iMonitor 365 and NICE inContact

iMonitor 365 Reviews

We have no reviews of iMonitor 365 yet.
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NICE inContact Reviews

Top 7 Aircall Alternatives & Competitors, Ranked [2022] | Dialpad
Nice inContact is another cloud-based contact center that lets businesses manage communication channels like chat, social media, and voice. And they’re actually what RingCentral is using to provide their “unified communications” platform. (Essentially, RingCentral has an agreement with NICE to resell / whitelabel their product alongside their own phone system and messaging...
Source: www.dialpad.com
Best Call Center Software: The Complete List (2020 Update)
NICE inContact is another cloud-based call center software that helps improve customer service with their universal routing queue, top-of-the-line workforce optimization suite, personal connection dialer, and automation tools.
Source: biz30.timedoctor.com

What are some alternatives?

When comparing iMonitor 365 and NICE inContact, you can also consider the following products

Teramind - Teramind provides a user-centric security approach for monitoring.

Genesys Cloud - As the foundation of great customer experience, the Genesys PureCloud contact center platform empowers your business to provide excellent service across the entire customer journey.

Employee Trail - Manage how work is done in your organization with Real-Time Employee Monitoring Software. A Monitoring Software to filter the Productivity of Employee.

Five9 - Five9 provides cloud-based call center software for sales, marketing and support.

ActivTrak - Understand how work gets done. Collect logs and screenshots from Windows, Mac OS and Chrome OS computers.

Genesys PureConnect - The Genesys PureConnect platform is an all-in-one customer experience solution that’s easy to use, flexible and customizable to your business needs.

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