Software Alternatives & Reviews

IMIconnect VS Freshcaller

Compare IMIconnect VS Freshcaller and see what are their differences

IMIconnect logo IMIconnect

Multi-channel customer journey automation

Freshcaller logo Freshcaller

Freshcaller is a modern-day reimagining of our everyday phone system for customer support, sales, IT, and HR teams.
  • IMIconnect Landing page
    Landing page //
    2023-07-27
  • Freshcaller Landing page
    Landing page //
    2023-08-22

Freshcaller is a modern-day reimagining of our everyday phone system for customer support, sales, IT, and HR teams. It acts as a central hub for all phone-related activities of an organization, enabling companies to easily launch their phone operations in a matter of minutes. By virtue of being a cloud-based phone system, Freshcaller enables businesses of all sizes to run virtual call centers without having to purchase any phone hardware. Loved by 40,000+ businesses, Freshcaller provides key capabilities such as customizable Voicemails, multi-level IVR (Phone Tree) system, Smart Escalations, pre-built and custom Call Center Analytics, Call Recorder, context transfer through Notes, Call Monitoring, Call Masking, Call Conferencing, unlimited concurrent calls, and virtual phone numbers in 90+ countries.

IMIconnect

Pricing URL
-
$ Details
-
Platforms
-
Release Date
-

Freshcaller

$ Details
freemium $15.0 / Monthly
Platforms
Android Browser iOS
Release Date
2017 September

IMIconnect videos

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Freshcaller videos

How to use a helpdesk and call center software together? | Freshcaller + Freshdesk

More videos:

  • Review - An admin's guide to setting up Freshcaller
  • Review - Freshcaller - Freshsales integration
  • Review - Routing Automation

Category Popularity

0-100% (relative to IMIconnect and Freshcaller)
Messaging
100 100%
0% 0
Communication
7 7%
93% 93
VoIP
0 0%
100% 100
Voice And SMS
100 100%
0% 0

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Reviews

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Freshcaller Reviews

The 19 Best Call Center Software (& Features You Need) in 2022
Freshcaller is a dedicated phone system that makes it painless and easy for international businesses to manage customer support calls. With Freshcaller, you can set up a multi-level interactive voice response system, respond to calls on the Freshcaller mobile app, and automate call distribution.
Best Call Center Software: The Complete List (2020 Update)
Freshcaller is a hassle free call center software that is geared more towards startups and small teams. You do not need to install any hardware. It is easy to setup, customizable and also provide real-time insights.

What are some alternatives?

When comparing IMIconnect and Freshcaller, you can also consider the following products

Flowroute - Flowroute provides direct access to telephony resources - such as calling, messaging (SMS & MMS), call routing, SIP Trunking and Communication APIs.

Aircall - Aircall is a call center software of a new generation designed for fast growing companies. Setup instantly and integrates to your CRMs

Twilio - Brings voice and messaging to your web and mobile applications.

CloudTalk - Work locally, grow globally

Skyetel - We are a nation-wide SIP Trunk Provider that excels where it counts: high availability, awesome call quality, and powered entirely by renewable energy.

NICE inContact - Get the DMG Consulting report reprint on cloud contact centers.