Software Alternatives & Reviews

iHelpDesk VS Pipefy

Compare iHelpDesk VS Pipefy and see what are their differences

iHelpDesk logo iHelpDesk

iHelpdesk is cloud based help desk service, cloud based SaaS help desk software

Pipefy logo Pipefy

Pipefy is a process management software that empowers anyone to create and automate efficient workflows on their own without code.
  • iHelpDesk Landing page
    Landing page //
    2021-10-11

  www.ihelpdesk.comSoftware by ihelpdesk.com

  • Pipefy Landing page
    Landing page //
    2023-05-09

Pipefy is a workflow management software that makes business processes such as purchasing, onboarding, and recruiting hassle-free. By empowering non-technical workers to create and automate workflows without IT support, Pipefy enhances speed and delivers higher quality outcomes

iHelpDesk

Categories
  • Customer Support
  • Help Desk
  • Customer Service
  • Help Desk And Ticketing
Website ihelpdesk.com
Pricing URL Official iHelpDesk Pricing
Details $-
Platforms
-
Release Date-

Pipefy

Categories
  • Process Management
  • Service Management Software
  • Workflow Automation
  • Workflow Management
  • Business Workflows
  • BPM Platform
  • BPM
Website pipefy.com
Pricing URL Official Pipefy Pricing
Details $freemium $22.0 / Monthly (user/month)
Platforms
Google Chrome Internet Explorer Windows Browser Web Android iOS Linux Mac OSX Chrome OS
Release Date2016-03-04

iHelpDesk videos

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Pipefy videos

How to Optimize Company Processes with Pipefy (you might not need a CRM)

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Category Popularity

0-100% (relative to iHelpDesk and Pipefy)
Customer Support
100 100%
0% 0
Workflow Automation
0 0%
100% 100
Help Desk
100 100%
0% 0
Project Management
0 0%
100% 100

User comments

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Reviews

These are some of the external sources and on-site user reviews we've used to compare iHelpDesk and Pipefy

iHelpDesk Reviews

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Pipefy Reviews

Top Workflow Management Systems on the Market
Your team members see their work in the My Work section, where they find all the cards currently assigned to them. They also see some extra information there, like the pipe and phase of each card. Some of this information may not always be relevant, but Pipefy follows the philosophy that it’s better to have something and not need it than to need it.
11 Business Process Management (BPM) Software for SMBs
Pipefy produces automatic reports based on active work. Since your operations change daily, It helps you adjust your processes according to the changes. Forget about loading the output manually to the back-office system; just describe the whole process from beginning to the end, and Pipefy will do the rest and transform the way you work.
Source: geekflare.com
Pipefy Review — How Good Is It In 2023?
Pipefy’s unique feature is databases — it lets you store information relevant to your processes inside Pipefy without having to rely on any external storage solutions. You can then reuse this information in other pipes. This can be very convenient.

What are some alternatives?

When comparing iHelpDesk and Pipefy, you can also consider the following products

SympoQ - Customer support software with support ticketing, live chat and knowledge base features agile teams and startups use to automate support process from a single platform.

Kissflow - Kissflow is a workflow tool & business process workflow management software to automate your workflow process. Rated #1 cloud workflow software in Google Apps Marketplace.

Genio - Genio is the All-In-One Mobile Workplace designed for the Hospitality & Retail workforce.

Process Street - Create beautiful rich process documents in a simple to follow checklist format. Fast, free and incredibly simple to use.

Freshdesk - Freshdesk is a cloud-based customer support software that lets you support customers through traditional channels like phone and email, social channels like Facebook and Twitter, and your own branded community

ifttt - IFTTT puts the internet to work for you. Create simple connections between the products you use every day.