Software Alternatives & Reviews

Idiomatic VS Keatext

Compare Idiomatic VS Keatext and see what are their differences

Idiomatic logo Idiomatic

Idiomatic assists businesses and brands to analyze customer feedback to develop their products.

Keatext logo Keatext

Your most impactful CX improvements start here
  • Idiomatic Landing page
    Landing page //
    2023-07-17
  • Keatext Landing page
    Landing page //
    2022-12-08

Keatext is a CX analytics solution that provides AI-based predictive recommendations to improve customer satisfaction.

Get recommendations from your customer responses like reviews, open ended surveys, and contact center tickets to support data-driven decisions and be a more customer-centric organization.

  • Bring forward decisions with impact: Zero in on opportunities to increase ROI and identify strengths and weaknesses from your customer data

  • Monitor every stage of the customer journey: Build a complete view of what drives customer satisfaction and discontent

  • Automate how you generate customer intelligence: Uncover customer insights you can act on without any heavy lifting

Key features

  • Contextual recommendations with SWOT chart
  • Customizable, interactive dashboard
  • Sentiment categories including customer suggestions and questions
  • Topic and opinion heatmap
  • Shareable reporting

The application is cloud-based and requires no advanced setup or training to start getting insights.

Keatext is trusted by companies in over 10 industries including Lenovo, Intuit, and Intelcom. By using the platform, clients not only improve their customer experience KPIs but help their organization become more customer-centric.

Idiomatic features and specs

No features have been listed yet.

Keatext features and specs

  • Predictive recommendations: Yes
  • Customizable dashboard: Yes
  • Topics and opinions heatmap: Yes
  • Advanced sentiment analysis: Yes
  • Multichannel analysis: Yes

Idiomatic videos

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Keatext videos

Introducing Keatext

More videos:

  • Demo - Introducing Keatext

Category Popularity

0-100% (relative to Idiomatic and Keatext)
Customer Feedback
100 100%
0% 0
NLP And Text Analytics
30 30%
70% 70
Customer Experience Management
Data Dashboard
0 0%
100% 100

User comments

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What are some alternatives?

When comparing Idiomatic and Keatext, you can also consider the following products

Synapsify - Synapsify is a content analytical tool powered by machine intelligence and natural language processing.

Chattermill - Extract actionable insights from customer feedback using deep learning

UserWise.tech - Effortlessly & easily collect, analyze & optimize feedback to enhance customer satisfaction & make data-driven decisions.

RapidMiner - RapidMiner is a software platform for data science teams that unites data prep, machine learning, and predictive model deployment.

Farrago - Intuitive soundboard app to quickly play sound bites, audio effects, and music clips.

Nexthink - Nexthink provides solution to turn end-user feedback into actionable intelligence to improve business productivity.