Software Alternatives & Reviews

IBM Watson VS Ellieva

Compare IBM Watson VS Ellieva and see what are their differences

IBM Watson logo IBM Watson

Watson is the AI platform for business.

Ellieva logo Ellieva

Ellie is an Smart Business Assistant Powered by AI, where businesses can use for customer engagement, Customer support/Help desk agent, lead generation and cost reduction.
  • IBM Watson Landing page
    Landing page //
    2023-08-26
  • Ellieva Landing page
    Landing page //
    2021-09-16

Ellie is an omni-channel, multi-lingual smart business assistant with speech recognition for automating business tasks integrating with backend systems. With the power of AI where you can converse using the speech and make Ellie respond to your customers by assisting them with their queries. The possible use cases can be L1 level support, Ticket / complaint / order status / booking appointments / FAQs/ Product finder / Queries / registrations / dynamic forms / surveys / feedback. Ellie can be made available in many customer touchpoints like Web / Mobile / Facebook / Telephone and consumer voice devices like Google Assistant / Alexa and Siri.

IBM Watson

Categories
  • Chatbots
  • Chatbot Platforms & Tools
  • CRM
  • Live Chat
Website ibm.com

Ellieva

Categories
  • Chatbots
  • Live Chat
  • Communication
  • Help Desk
  • Appointment Scheduling
  • Customer Support Automation
  • Customer Service
  • Customer Feedback
  • Customer Iteraction
  • Help Desk And Ticketing
Website ellieva.com

IBM Watson videos

IBM Watson - How It Works

More videos:

  • Review - How IBM Watson Will Change Healthcare Forever
  • Tutorial - Google Cloud vs IBM Watson - Best AI for Speech to Text in 2021 | Review & Tutorial

Ellieva videos

No Ellieva videos yet. You could help us improve this page by suggesting one.

+ Add video

Category Popularity

0-100% (relative to IBM Watson and Ellieva)
Chatbot Platforms & Tools
Help Desk
0 0%
100% 100
Chatbots
77 77%
23% 23
CRM
100 100%
0% 0

User comments

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What are some alternatives?

When comparing IBM Watson and Ellieva, you can also consider the following products

Dialogflow - Conversational UX Platform. (ex API.ai)

Cheetah - Legal Research

Api.ai - Api.

Zendesk - Zendesk is a beautiful, lightweight help-desk solution.

Messenger Platform - Discovery, chat extensions, and richer experiences

LiveAgent - LiveAgent is a fully-featured web-based live chat and help desk software. It harnesses the power of a universal inbox, real-time live chat, built-in call center, and a robust customer service portal. Start your free 1 month trial today!