What are some alternatives?
When comparing IBM Connections and Freshservice, you can also consider the following products
Apache Tomcat - An open source software implementation of the Java Servlet and JavaServer Pages technologies
Jira Service Desk - IT service desk and customer service software by Jira Service Desk. Powerful ticketing system used by 25,000+ organizations. Try it free today.
Microsoft IIS - Internet Information Services is a web server for Microsoft Windows
Wrike - Wrike is a flexible, scalable, and easy-to-use collaborative work management software that helps high-performance teams organize and accomplish their work. Try it now.
Slack - A messaging app for teams who see through the Earth!
ninjaRMM - ninjaRMM is a cloud-based IT management tool designed to save technician's time and minimize downtime.