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HoduCC VS Genesys

Compare HoduCC VS Genesys and see what are their differences

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HoduCC logo HoduCC

HoduCC is a FreeSWITCH based product which offers contact center softwares for call centers.

Genesys logo Genesys

Genesys provides omnichannel customer experience and contact center solutions in the cloud and on-premises.
  • HoduCC Landing page
    Landing page //
    2022-11-07

Introducing a multichannel customer support software to improve your customers journey with quicker problem solving technology. Build stronger relationships with customers by helping them reach you via their preferred channels with our easy-to-use and cost-effective contact center software.

  • Genesys Landing page
    Landing page //
    2023-09-13

HoduCC

Categories
  • Communication
  • Call Center Software
  • Enterprise Communication
  • VoIP
Website hodusoft.com
Pricing URL-
Edit details

Genesys

Categories
  • Communication
  • Enterprise Communication
  • Work Management
  • Call Center Software
Website genesys.com
Pricing URL Official Genesys Pricing
Edit details

HoduCC videos

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Genesys videos

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Genesys Core Rulebook Review

More videos:

  • Review - Game Geeks #303 Genesys Core Rulebook by Fantasy Flight Games
  • Review - Genesys RPG Review

Category Popularity

0-100% (relative to HoduCC and Genesys)

HoduCC

Genesys

Communication
32 32%
Communication
68% 68
Call Center Software
44 44%
Call Center Software
56% 56
Enterprise Communication
32 32%
Enterprise Communication
68% 68
Cloud Contact Center
100 100%
Cloud Contact Center
0% 0

User comments

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Reviews

These are some of the external sources and on-site user reviews we've used to compare HoduCC and Genesys

HoduCC Reviews

Best Call Center Software: The Complete List (2020 Update)
HoduCC is a FreeSWITCH based call center product, which offers contact center software solutions suited to all the call centers. As a VoIP call center software provider, HoduSoft FreeSWITCH based call center product provides intelligent, quick and secure contact center solutions. HoduCC is designed to ensure user loyalty is built and customer expectations are exceeded.
Source: biz30.timedoctor.com

Genesys Reviews

Top 7 Aircall Alternatives & Competitors, Ranked [2022] | Dialpad
Genesys is another cloud-based contact center platform that’s been around for some time, and like many of the top Aircall alternatives that made it onto this list, comes with features for teams that make both inbound calls and outbound calls (like an auto dialer, social media messaging integration, and IVR).
Source: www.dialpad.com

What are some alternatives?

When comparing HoduCC and Genesys, you can also consider the following products

KOOKOO - All in one solution for calls, IVR, live chat, customer management & more.

Aircall - Aircall is a call center software of a new generation designed for fast growing companies. Setup instantly and integrates to your CRMs

Scorebuddy - SO WHAT IS SCOREBUDDY ALL ABOUT? Years ago, physical score cards or computer spreadsheets were used to track customer interactions.

Ameyo - Ameyo is a powerful and highly flexible IP-based contact center software that lets you have a personalized interaction with every customer across multiple channels, thereby driving customer engagement to a level par excellence.

Five9 - Five9 provides cloud-based call center software for sales, marketing and support.

PlayVox - With PlayVox you can run your QA, Coaching, Training and Motivation programs in one place in order to improve CSAT and other relevant KPIs.

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