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HoduCC VS Five9

Compare HoduCC VS Five9 and see what are their differences

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HoduCC logo HoduCC

HoduCC is a FreeSWITCH based product which offers contact center softwares for call centers.

Five9 logo Five9

Five9 provides cloud-based call center software for sales, marketing and support.
  • HoduCC Landing page
    Landing page //
    2022-11-07

Introducing a multichannel customer support software to improve your customers journey with quicker problem solving technology. Build stronger relationships with customers by helping them reach you via their preferred channels with our easy-to-use and cost-effective contact center software.

  • Five9 Landing page
    Landing page //
    2023-05-12

HoduCC

Categories
  • Communication
  • Call Center Software
  • Enterprise Communication
  • VoIP
Website hodusoft.com
Pricing URL-
Edit details

Five9

Categories
  • Communication
  • Enterprise Communication
  • Customer Support
  • VoIP
Website five9.com
Pricing URL Official Five9 Pricing
Edit details

HoduCC videos

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Five9 videos

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Five9 CEO: Call Centers in the Cloud | Mad Money | CNBC

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Category Popularity

0-100% (relative to HoduCC and Five9)

HoduCC

Five9

Communication
12 12%
Communication
88% 88
Call Center Software
23 23%
Call Center Software
77% 77
Enterprise Communication
13 13%
Enterprise Communication
87% 87
Customer Support
0 0%
Customer Support
100% 100

User comments

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Reviews

These are some of the external sources and on-site user reviews we've used to compare HoduCC and Five9

HoduCC Reviews

Best Call Center Software: The Complete List (2020 Update)
HoduCC is a FreeSWITCH based call center product, which offers contact center software solutions suited to all the call centers. As a VoIP call center software provider, HoduSoft FreeSWITCH based call center product provides intelligent, quick and secure contact center solutions. HoduCC is designed to ensure user loyalty is built and customer expectations are exceeded.
Source: biz30.timedoctor.com

Five9 Reviews

The 19 Best Call Center Software (& Features You Need) in 2022
Five9 combines everything your business needs to launch a complete customer service and sales call center. Focused on enterprise businesses, Five9 includes workforce management tools, predictive dialing, and CTI screen pops to help agents provide better service and not miss a chance to upsell.
Source: blog.hubspot.com
The Top 9 Aircall Alternatives: How Do They Compare?
Five9 is an all-in-one cloud contact center solution for inbound, outbound, blended, and omnichannel contact centers worldwide.
Source: aircall.io
Call Centre Software in 2022 – Top Solutions for Customer Service & Agent Performance
Recognised by Gartner as a Leader for Contact Centres, Five9 Virtual contact centre software includes solutions for in-house, work from home and outsourced agents to manage communications across phone, web, email, chatbox, SMS and social.
Source: www.dayonetech.com
10 Best Call Center Software (December 2022)
Five9’s call center platform offers four different plans with an increasingly robust feature set, but all of them offer both inbound and outbound calls, call recording and 24/7 support. Plus, the intuitive dashboard is kind of like a slim CRM for your support team to access calls, emails and notes for each client. The higher tiers offer omnichannel support for email and...
Source: www.forbes.com
Best Call Center Software: The Complete List (2020 Update)
Five9 Call Center Software helps agents become 300% more productive on the phone, so they can sale more and serve better. Five9 offers help with inbound, outbound, multichannel, collections, customer service, sales and marketing, outsourcing, and more.
Source: biz30.timedoctor.com

Social recommendations and mentions

Based on our record, Five9 seems to be more popular. It has been mentiond 1 time since March 2021. We are tracking product recommendations and mentions on various public social media platforms and blogs. They can help you identify which product is more popular and what people think of it.

HoduCC mentions (0)

We have not tracked any mentions of HoduCC yet. Tracking of HoduCC recommendations started around Mar 2021.

Five9 mentions (1)

  • Specific DNS Issues
    Hi, suddenly while at work today, I lost connection to the website (Five9 - Cloud Call Center Software). I could not reconnect and have yet been able to. I noticed that this was the only site I could not access (not directly Five9.com, but we use a specific login -- (https://us9.five9.com/login/)The only error messages I am getting are ERR_CONNECTION_TIMED_OUT and DNS_PROBE_FINISHED_NXDOMAIN. Source: almost 2 years ago

What are some alternatives?

When comparing HoduCC and Five9, you can also consider the following products

KOOKOO - All in one solution for calls, IVR, live chat, customer management & more.

NICE inContact - Get the DMG Consulting report reprint on cloud contact centers.

Aircall - Aircall is a call center software of a new generation designed for fast growing companies. Setup instantly and integrates to your CRMs

Genesys Cloud - As the foundation of great customer experience, the Genesys PureCloud contact center platform empowers your business to provide excellent service across the entire customer journey.

Ameyo - Ameyo is a powerful and highly flexible IP-based contact center software that lets you have a personalized interaction with every customer across multiple channels, thereby driving customer engagement to a level par excellence.

VICIdial Contact Center - VICIdial Contact Center is a open source contact center software with predictive dialer capabilities.

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