What are some alternatives?
When comparing Hiver and DuoCircle, you can also consider the following products
Astro - The ASTRO Command Center software is specifically intended for use with: MixAmp Pro TR (late 2015 release), A50 Gen 3 with Base Stations (late 2016 release), A20 Wireless (late 2017 release).
MailClark - The Slack bot for external communications
CleanEmail - CleanEmail is an online service that empowers you to take control of your mailbox.
Email Signature Rescue - Create, manage and deploy beautiful customized HTML signatures in any email client.
Freshdesk - Freshdesk is a cloud-based customer support software that lets you support customers through traditional channels like phone and email, social channels like Facebook and Twitter, and your own branded community
MessageOne - MessageOne offers email management solutions such as EMS and AlertFind for archiving, e-discovery, security and notification services.