HiConversion
Pendo
Gotcha
Mi4biz
Sitecore
Oracle CX
UserReplay
Kustomer
Smaply
Uxpressia
Custellence
Touchpoint Dashboard
Pointillist
Sitecore
Decibel Insight
Gotcha
Smaply is a cloud-based customer experience platform that allows businesses to create personas, journey maps and stakeholder maps and share them with team members. Professionals can utilize the drag-and-drop functionality to add images, texts or video files in journey maps and export them in various formats including PDF, PowerPoint, Excel and PNG.
Using Smaply's collaborative platform, enterprises can grant-role based access to specific employees, invite user comments on maps and share live links with several recipients. It enables managers to create individual personas for clients by uploading images and adding important highlights relevant to the customer's journey. Additionally, it comes with an administrative dashboard, which helps users view ongoing projects and retrieve the details of specific stakeholders via search functionality.
Pricing is available on monthly and annual subscriptions. Support is extended via phone, email and other online measures.
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Pendo - Pendo helps product teams understand and guide users to create product experiences that customers love.
Uxpressia - Create customer journey maps, personas & impact maps online
Gotcha - User-centric analytics & triggers, driven by micro-surveys
Custellence - Custellence is the most easy to use Customer Journey Mapping Tool built for customer journey managers and CX workers. The tool saves time and gives you confidence by having an intuitive interface and the right amount of journey mapping smartness
Mi4biz - Mi4biz offers end to end customer experience management solutions.
Touchpoint Dashboard - Touchpoint Dashboard is a platform that allows users to visualize and understand the customer experience in a better way.
