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HESK VS GLPI

Compare HESK VS GLPI and see what are their differences

BoldDesk
Premium Customer Service Software to manage your customer support. Manage support email, publish self-help articles, and automate repetitive tasks. featured
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HESK logo HESK

Hesk is a PHP-based help desk software that runs with a MySQL database.

GLPI logo GLPI

GLPI is the Information Resource-Manager with an additional Administration- Interface.
  • HESK Landing page
    Landing page //
    2022-01-12
  • GLPI Landing page
    Landing page //
    2023-10-18

HESK

Categories
  • Help Desk
  • Customer Support
  • Ticketing System
  • Help Desk And Ticketing
Website hesk.com
Details $-
Release Date-
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GLPI

Categories
  • ITSM
  • IT Asset Management
  • Asset Tracking
  • Asset Management
Website glpi-project.org
Details $
Release Date2015-07-29
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HESK videos

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Help Desk Software HESK

GLPI videos

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Como Utilizar GLPI

More videos:

  • Review - Webinar: introduction to GLPI Network Cloud
  • Review - GLPI: Service Management software powered by open source.
  • Review - GLPI: inventory software at nuclear power plant in USA

Category Popularity

0-100% (relative to HESK and GLPI)

HESK

GLPI

Help Desk
59 59%
Help Desk
41% 41
Monitoring Tools
0 0%
Monitoring Tools
100% 100
Customer Support
100 100%
Customer Support
0% 0
IT Asset Management
0 0%
IT Asset Management
100% 100

User comments

Share your experience with using HESK and GLPI. For example, how are they different and which one is better?
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Reviews

These are some of the external sources and on-site user reviews we've used to compare HESK and GLPI

HESK Reviews

We have no reviews of HESK yet.
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GLPI Reviews

Best Free Asset Tracking Software
Since it's an open source service, the occasional bug or hiccup should be expected. If you need a more reliable version of GLPI, you can pay for a warranty that ensures a “stable and predictable performance” thanks to a team of techs. While the free version tracks unlimited assets, anyone who wants the paid version with warranty and support will need to pay for a plan tier...
Source: tech.co

Social recommendations and mentions

Based on our record, HESK seems to be more popular. It has been mentiond 1 time since March 2021. We are tracking product recommendations and mentions on various public social media platforms and blogs. They can help you identify which product is more popular and what people think of it.

HESK mentions (1)

GLPI mentions (0)

We have not tracked any mentions of GLPI yet. Tracking of GLPI recommendations started around Mar 2021.

What are some alternatives?

When comparing HESK and GLPI, you can also consider the following products

Freshdesk - Freshdesk is a cloud-based customer support software that lets you support customers through traditional channels like phone and email, social channels like Facebook and Twitter, and your own branded community

NetBox - NetBox is an open source web application designed to help manage and document computer networks. NetBox was developed specifically to address the needs of network and infrastructure engineers.

Zendesk - Zendesk is a beautiful, lightweight help-desk solution.

Snipe-IT - Managing assets with a Google doc or a shared Excel spreadsheet is more common than you think.

osTicket - osTicket is a widely-used open source support ticket system.

Zabbix - Track, record, alert and visualize performance and availability of IT resources

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