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Helpwise VS Hiver

Compare Helpwise VS Hiver and see what are their differences

EcholoN
Holistic service management: service, support + customer care. From Ticketing to Helpdesk, Service Desk, ITSM to Enterprise Service Management featured
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  2. » Videos
  3. » Reviews
  4. » Alternatives

Helpwise logo Helpwise

Shared inbox for your team email addresses

Hiver logo Hiver

Manage Customer Support, Sales and Projects right from your Gmail inbox. Collaborate with Shared Labels, Shared Contacts, email notes, email reminders and email templates
  • Helpwise Landing page
    Landing page //
    2023-07-27
  • Hiver Landing page
    Landing page //
    2023-10-08

Helpwise

Categories
  • Help Desk
  • Customer Support
  • Email
  • Customer Service
Website helpwise.io
Pricing URL-
Edit details

Hiver

Categories
  • Email Automation
  • Email Management
  • Email Productivity
  • Customer Support
Website hiverhq.com
Pricing URL Official Hiver Pricing
Edit details

Helpwise videos

+ Add

Helpwise Onboarding and Review: Help Your Team Get Wise With Customer Support

More videos:

  • Review - REVIEW: Masdio Zenbox White Noise Machine, Bluetooth Speaker, Qi Wireless Charger
  • Review - Helpwise is the shared inbox solution that transforms email communication into team collaboration
  • Review - Zenescope Halloween ZenBox Revealed
  • Review - ZenBox Review - Samsung 860 Evo
  • Review - [Demo] What is Helpwise Shared Inbox?

Hiver videos

+ Add

Paysage d'Hiver - Im Wald ALBUM REVIEW

More videos:

  • Review - Giorgio Armani - Vetiver Babylone/D'Hiver Review
  • Review - (4K) Hiver The Honey Ale By Hiver Beers | Craft Beer Review

Category Popularity

0-100% (relative to Helpwise and Hiver)

Helpwise

Hiver

Help Desk
100 100%
Help Desk
0% 0
Email Automation
0 0%
Email Automation
100% 100
Customer Support
37 37%
Customer Support
63% 63
Email Management
0 0%
Email Management
100% 100

User comments

Share your experience with using Helpwise and Hiver. For example, how are they different and which one is better?
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Reviews

These are some of the external sources and on-site user reviews we've used to compare Helpwise and Hiver

Helpwise Reviews

10 BEST Outlook Alternatives in 2023
Helpwise is the email program that provides a shared email mailbox for every team member. With real-time performance tracking, you can easily manage all the mailboxes from a single dashboard.
Source: www.guru99.com

Hiver Reviews

We have no reviews of Hiver yet.
Be the first one to post

Social recommendations and mentions

Based on our record, Hiver seems to be more popular. It has been mentiond 5 times since March 2021. We are tracking product recommendations and mentions on various public social media platforms and blogs. They can help you identify which product is more popular and what people think of it.

Helpwise mentions (0)

We have not tracked any mentions of Helpwise yet. Tracking of Helpwise recommendations started around Mar 2021.

Hiver mentions (5)

  • Is there a better way to have a customer-facing inbox?
    Depending on the potential value of the workflow, https://gmelius.com/ and https://hiverhq.com/ are both pretty awesome. Source: 11 months ago
  • Email for small business team
    If you're u sing shared inboxes, you may want to consider https://hiverhq.com/ or https://www.dragapp.com/ for doing shared inbox functionality with workspace. Source: about 1 year ago
  • alternative ticketing systems?
    You might want to check out Hiver. It's built on top of Gmail, it's really easy to set up and even easier to grasp. It has all the features that your team would need to run its support operations successfully. And its pretty cost-effective against Zendesk. Source: about 1 year ago
  • Reporting
    Hey I was wondering if you considered trying Hiver since you mentioned that all CX operations were conducted out of Gmail. Hiver's a support solution that works on top of Gmail UI and is therefore really easy to use. Full disclosure: I work with the content team at Hiver. Source: over 1 year ago
  • Discovering the value of Mattermost Playbooks
    I'm thinking that all these other apps might be facilitated in Mattermost. Probably not the email client and inbox email sharing but perhaps there's an integration to another tool like front.com or hiverhq.com (gmail based) that would help take care of managing email too. Source: over 1 year ago

What are some alternatives?

When comparing Helpwise and Hiver, you can also consider the following products

Front - multi-channel inbox service for collaborative teams

Clean Email - Clean Email is an online service that empowers you to take control of your mailbox.

Missive - Team communication app now supporting FB, Twitter & SMS

MailClark - The Slack bot for external communications

HelpScout - Help Scout is a simple, straightforward way to provide excellent support

Nylas Mail - The Nylas Cloud API powers your application with email, calendar & contacts features. Built-in features for better email, calendar, and contact management.

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