Software Alternatives & Reviews
Register | Login

Helpspot VS SupportBee

Compare Helpspot VS SupportBee and see what are their differences

EcholoN
Holistic service management: service, support + customer care. From Ticketing to Helpdesk, Service Desk, ITSM to Enterprise Service Management featured
Contents:
  1. » Base Details
  2. » Videos
  3. » Reviews
  4. » Alternatives

Helpspot logo Helpspot

HelpSpot is a web-based help desk software solution for organizations dealing with the challenges of email and web customer service. HelpSpot offers both hosted and managed solutions.

SupportBee logo SupportBee

SupportBee's Help Desk Software helps your team collaborate on customer support. All our plans come with UNLIMITED Agents. Start a FREE 14 day trial today!
  • Helpspot Landing page
    Landing page //
    2023-10-07
  • SupportBee Landing page
    Landing page //
    2021-10-11

Helpspot

Categories
  • Help Desk
  • Customer Support
  • Customer Service
  • Help Desk And Ticketing
Website helpspot.com
Pricing URL Official Helpspot Pricing
Edit details

SupportBee

Categories
  • Help Desk
  • Customer Support
  • Customer Service
  • Help Desk And Ticketing
Website supportbee.com
Pricing URL Official SupportBee Pricing
Edit details

Helpspot videos

+ Add

HelpSpot 4.5 Preview

More videos:

  • Review - HelpSpot Integration
  • Review - HelpSpot Knowledge Base and Responses - Advanced Webinar

SupportBee videos

+ Add

Introduction to SupportBee

More videos:

  • Review - moustach.io review of supportbee.com
  • Review - A tour of SupportBee's Insightly integration

Category Popularity

0-100% (relative to Helpspot and SupportBee)

Helpspot

SupportBee

Help Desk
44 44%
Help Desk
56% 56
Customer Support
43 43%
Customer Support
57% 57
Help Desk And Ticketing
46 46%
Help Desk And Ticketing
54% 54
Customer Service
38 38%
Customer Service
62% 62

User comments

Share your experience with using Helpspot and SupportBee. For example, how are they different and which one is better?
Log in or Post with

Reviews

These are some of the external sources and on-site user reviews we've used to compare Helpspot and SupportBee

Helpspot Reviews

We have no reviews of Helpspot yet.
Be the first one to post

SupportBee Reviews

11 Best Customer Service Software & Apps You Need in 2022
SupportBee offers affordable ticketing software for businesses of all sizes. With a shared inbox, knowledge base, and a customer portal, SupportBee makes it easy to track and manage issues.Â
Source: krisp.ai
The 20 Best Help Desk Apps and Knowledge Base Tools for Customer Support
SupportBee is designed like an email app, with labels, HTML email rendering, and Gmail-style shortcuts. You can save snippets of text to quickly fill out important parts of email replies, mixing and matching snippets for each part of your reply instead of relying on full canned replies. With simple filtering to send tickets to the right team member, and SupportBee...
Source: zapier.com

What are some alternatives?

When comparing Helpspot and SupportBee, you can also consider the following products

Zendesk - Zendesk is a beautiful, lightweight help-desk solution.

Freshdesk - Freshdesk is a cloud-based customer support software that lets you support customers through traditional channels like phone and email, social channels like Facebook and Twitter, and your own branded community

HelpScout - Help Scout is a simple, straightforward way to provide excellent support

LiveAgent - LiveAgent is a fully-featured web-based live chat and help desk software. It harnesses the power of a universal inbox, real-time live chat, built-in call center, and a robust customer service portal. Start your free 1 month trial today!

Front - multi-channel inbox service for collaborative teams

Salesforce Service Cloud - Service Cloud integrates customer service with social networks and provides a self-service customer portal and knowledge base system.

Loading...