Integrated Customer Engagement (ICE) has Chat, Email, Custom application, and Quality Assurance, all integrated, and aims to allow users a convenient switch over for different functionalities. ICE has been designed to offer different solutions built upon a common platform while still being independently operational. ICE aims to ensure greater Customer Engagement. Also, users can deliver customer service with integrated AI-enabled Chatbot to scale support, sales, and marketing goals through analytics, integrations, auto-distribution of chats, and email integration for an omnichannel customer experience.
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Website | helpshift.com |
Pricing URL | Official Helpshift Pricing |
Details $ | - |
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Website | enterice.com |
Pricing URL | Official ICE Chat Pricing |
Details $ | Free Trial $45.0 / Monthly (per user) |
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